Customer Service; Professionally greet patients upon arrival/dismissal Respond to patients questions and or concerns according to Policies Scanning, copying and filing Answer Telephones Schedule Appointments Collect payments Confirm Appointments, and Document patient demographics Follow up on no shows/cancellation of appointments Register patients on sign in sheet, Provided patient education Medical records, into automated system Cash Handling Spiritual Support Maintain a clean and friendly waiting area for patients, Knowledge of medical terminology. Ability to communicate effectively, both verbally and non-verbally Demonstrate strong interpersonal skills, ability to interact diplomatically, to maintain a professional demeanor with physicians, the public and hospital staff at all times

Check in patients, verify demographics, verify insurance, fax, scan, answer phones, open and distribute mail, room patients, business office and front desk duties.