Veya is a Colorado-based retailer that began operations in 2009 selling books that were hard to find elsewhere. Since then, the company has grown to provide a vast array of products in almost every category.• Manage staff of over 75 employees across multiple departments and shifts, ensuring adherence to safety standards as well as efficient operations• Worked directly with CEO to grow company from $12MM to $60MM in revenue• Developed processes for improving efficiency within the warehouse, buying, accounting, and compliance departments, resulting in increased productivity, revenue, and profit• Managed and oversaw all day-to-day operations• Conducted bi-monthly meetings with department leads to review company goals and expectations• Collaborated with the CEO to create strategic business plans that met the organizational needs and goals• Created and implemented training programs for all departments• Developed and implemented a comprehensive onboarding program for all new hires• Collaborated with the CEO to create an updated company culture that was more inclusive and diverse• Led all recruitment efforts for all company positions, from sourcing to final interviews• Reduced turnover by 50% by developing, implementing, and maintaining improved communication practices between management and staff members

• Systematic knowledge in the services related to sales, account attainment, and administration; dependable development of product and industry facts, reactivation of accounts that have been kept as dormant, and the improvement in sales techniques.• Achieved targets and sales quotas consistently.• Acquired recent accounts; retail and ensure the proper functioning of existing accounts. Organize cold calling; process orders and after sales service to clients.• Liable for allocation, budget volume, marketing and promotions of the whole range of Baffin products.

• Licensed staff responsible for representing a full line of financial and insurance-related products; including all sales phased to close and follow up, with support and advice to individuals and businesses.• Maintain existing client portfolios, and continue to build relationships based on trust, respect, and consideration.• Identify specific targets, prepare action plans and prepare individual financial review for potential prospects.• Activate policies by preparing quotes, compiling information for applications and complete date entry.• Train customer service staff on newly implemented procedures

• Systematic knowledge in the services related to sales, account attainment, and administration; dependable development of product and industry facts, reactivation of accounts that have been kept as dormant, and the improvement in sales techniques.• Achieved targets and sales quotas consistently.• Acquired recent accounts; retail and ensure the proper functioning of existing accounts. Organize cold calling; process orders and after-sales service to clients.• Liable for allocation, budget volume, marketing, and promotions of the whole range of Millet and Lafuma products.