Valerie Goh, Pmp®, Prince2® Email & Phone Number

Selangor, Malaysia

Selangor, Malaysia

- Involved in project managing various infrastructure and business applications projects, including contact centre infrastructure, migration, payroll application and outsourcing migration, office move etc.- Development of bespoke software solutions to support broad business functions (for example HR workflows, management of the company directory) as well as specific business units;- Management of projects to achieve specific objectives within the ICT Plan;- Facilitation of service improvement planning activities, including the management of business and technical steering committees that provide direction to the ICT planning process;- Management of service delivery to ensure that KPI and SLA are defined and achieved.

Selangor, Malaysia

Responsible for execution of key areas of the organization ICT Plan through the following activities:- Development of bespoke software solutions to support broad business functions (for example HR workflows, management of the company directory) as well as specific business units (for example BPO operations and reporting, Managed Print Services)- Management of projects to achieve specific objectives within the ICT Plan- Facilitation of service improvement planning activities, including the management of business and technical steering committee that provide direction to the ICT planning process- Monitoring of service delivery to ensure that KPI and SLA are defined and achieved.

Selangor, Malaysia

- Plan and execute various software development and ICT project, and ensure that teams have the appropriate product, technical specification, direction, and resources to deliver products effectively by establishing realistic estimate for timelines while ensuring that projects remain on target to meet deadlines- Work closely with the customer and technical team for understanding on the system's functional and non-functional requirements- Demonstrate leadership abilities to our clients with the deployment of software upgrades, enhancement and fixes that are coordinated based on release schedules- Help team members resolve technical problems- Monitor individual team members' performance- Provide leadership and guidance to coach, motivate and lead team members to their optimum performance levels and career development

Selangor, Malaysia

- Responsible for the outcomes of their group of 9 to 17 developers. This includes productivity, efficiency, engagement of staff, client management and project control. - Create a group where the staff are happy, engaged and working efficiently. Clients are happy with relationships well communicated. - Management of project process and resources from design, development through implementation; Management of scope, budget, schedule and quality- Ensure methodology is adopted; its standards and procedures are followed- Management of budget, forecasting and billing of the software development teams and creating various reports- Business analysis and functional specification documentation for various projects requirements

Kuala Lumpur, Malaysia

- Manage a team of 5 to 10 software developers and is responsible for scheduling and quality control of the team's work.- Member of the senior development team who take ownership and responsible for the analyse, design, development and documentation of the handled projects.- Have direct contact with clients and manage client expectation.- Responsible for providing support and resolving problems for end users.- Work with technical and non-technical members of an extended team to understand software requirements and code form technical specifications.- Have a role as mentor to the team of programmers.

Kuala Lumpur, Malaysia

- Responsible for the development, implementation and documentation of the system.- Responsible for system testing and troubleshooting.- Application enhancement of customization.- Responsible for providing support and resolving problems for end users.- Work with technical and non-technical members of an extended team to understand software requirements and code form technical specifications

Msc, Maths Logic

Bsc, Computer Science

Education record