Responsible for various clinical duties such as taking vital signs, administering medications, performing simple diagnostic tests, assisting in procedures, collecting specimens, sterilizing and cleaning equipment, and maintaining examination rooms in an outpatient care setting. As part of a patient focused service, promotes a supportive and healing environment to enhance customer and staff satisfaction. Practices operations including patient check in/out, responding to patient requests… Show more Responsible for various clinical duties such as taking vital signs, administering medications, performing simple diagnostic tests, assisting in procedures, collecting specimens, sterilizing and cleaning equipment, and maintaining examination rooms in an outpatient care setting. As part of a patient focused service, promotes a supportive and healing environment to enhance customer and staff satisfaction. Practices operations including patient check in/out, responding to patient requests, reinforcing patient and family education, and visitor/telephone reception. Maintains patient charts and records data, ensuring proper identification, documentation, routing, and confidentiality. Show less

-Oversaw platinum client implementations including timeline and budget management-Led regular status update meetings with internal project implementation team. Regularly debriefed executive team of potential bottlenecks or open resources-Trained Jr. Project Managers on procedures, transition client projects evenly, and mentored correct implementation processes to ensure project success-Organized new client implementations: created timelines, facilitated the allocation of internal… Show more -Oversaw platinum client implementations including timeline and budget management-Led regular status update meetings with internal project implementation team. Regularly debriefed executive team of potential bottlenecks or open resources-Trained Jr. Project Managers on procedures, transition client projects evenly, and mentored correct implementation processes to ensure project success-Organized new client implementations: created timelines, facilitated the allocation of internal and external resources, defined and maintained project scope, tracked project progress and predicted completion dates -Built positive working relationships with vendors and consultants to ensure successful production Show less

-Managed implementation projects of healthcare call center and credentialing software. -Delegated tasks, allocated appropriate resources, and communicated effectively to ensure successful project management. -Acted as liaison between client and employer; developed and maintained effective relationships with project team as well as the larger medical administration community.-Conducted detailed trainings to end-users on process and product knowledge needed to be successful using data… Show more -Managed implementation projects of healthcare call center and credentialing software. -Delegated tasks, allocated appropriate resources, and communicated effectively to ensure successful project management. -Acted as liaison between client and employer; developed and maintained effective relationships with project team as well as the larger medical administration community.-Conducted detailed trainings to end-users on process and product knowledge needed to be successful using data management system.-Designed custom training manuals for consistent information transfer. -Resolved client software issues in a web-based troubleshooting environment. Show less

-Oversaw new partner launch projects, technology integration, and sales representative education of high-profile newspaper clients throughout the United States. -Developed custom training presentations for sales teams targeting both product knowledge and sales strategy, and implemented incentive programs for sales teams.-Responsible for operational, financial, and reporting aspects of each partner to ensure successful partner relationships.