Valerie Massa Email & Phone Number

Greater Denver Area

Glendale, Co

Create and maintain standard and custom mortgage documents and scripts used in document, account and input system configuration. Implement and maintain document clients in a proprietary software application which includes creation and maintenance of standard and custom documents in Word and .PDF format and VB script used in document and account configuration. Trains the client on input systems and/or works with the client’s IT department to assist in system integration mapping. Coordinates with IT on behalf of the client for system enhancements. Performs internal testing and assists client with testing. Acts as the main point of contact and supports the day-to-day relationship between clients and LenderLive. Along with other team members supports the group phone line and email answering general system and document related questions.

Greater Denver Area

Assist attorneys with the preparation of various local, state and federal alcohol beverage license applications including new licenses and the transfer of licenses at all three levels of the 3-tier system. Act as the primary contact with the clients and communicate with them to collect and distill information required for each application. Review supporting documentation including leases and corporate documentation for pertinent licensing information. Work with licensing clerks to file applications and to solve any problems that may jeopardize timely issuance of new and renewed licenses.Track and maintain license renewals for Colorado and out of state liquor licenses through custom Excel spreadsheets and Outlook calendars. Work with clients to timely file renewals with the appropriate supporting documentation and ensure final licenses are received after the fact.Work with clients and attorneys to file other liquor license related applications including modifications to premises, changes to general managers and changes to company officers/owners.Maintain organized legal files while working independently to manage multiple simultaneous projects in a deadline-driven environment.

Prodoc, Universal City, Texas

Developed and tested legal forms for ProDoc and Westlaw Doc & Form Builder. The development process involved analyzing legal documents for usability, legal sufficiency and projected value to our customers. Codes were then created to guide the customer through each form ensuring that all pertinent information was entered and that the finished form was formatted properly.Acted as project leader for new development and maintenance projects. Project management required leading teams of on-site and overseas developers, overseeing multiple ongoing projects across numerous jurisdictions from initial project research and set-up through the make-ready stage, and constantly adapting to the needs of the business.Tested all development by performing self-guided manual testing. Testing included a proprietary debugger program, debugging reports and in-house developed standard testing plans. Some reporting and fixing of bugs using FogBugz and review of automated testing results also required.Lead weekly webinar trainings on the electronic filing (eFiling) program. Trainings included information regarding eFiling and eService rules according to the Texas Rule of Civil Procedure and a demonstration of the eFiling and eService processes.Other responsibilities included legal research and providing technical support for the eFiling program.Consistently received “Achieved” and “Exceeded” ratings in annual reviews. Received Above and Beyond Recognition award in April 2012.

San Antonio, Texas Area

Responsible for completing all waitress and cocktail server duties required in a fine dining restaurant.

San Antonio, Texas

Provided support to Southwest Research Institute’s Environmental and Safety Systems’ department director and staff. Included word processing, invoice processing, data entry, filing and other general administrative duties.

San Antonio, Texas Area

Secretary to the firm’s Legal Nurse Consultant. Responsible for calendaring, medical transcription and other administrative and clerical duties.Assisted the firm’s paralegals and other legal secretaries with drafting documents and filing.

San Antonio, Texas Area

Responsible for completing all waitress and cocktail server duties required in a fine dining restaurant.

Connally Middle School, San Antonio, Texas

Taught the middle school’s second band, multiple beginner band classes and a music appreciation class for non-band students. Responsible for day-to-day lesson planning and teaching and serving as co-sponsor for the school’s garden club. As a beginner band teacher, I was also responsible for recruiting all new woodwind students.

Floresville Middle School, Floresville, Texas

Taught the middle school’s second band, multiple beginner band classes and the high school colorguard and marching band. Responsibilities included before and after school rehearsals and evening and weekend activities. As a beginner band teacher, I was also responsible for recruiting new band students at the end of the year.

Cedar Falls, Iowa

Prepared correspondence and other documentsAnswered phonesCompleted other clerical duties as needed

Bachelor Of Arts (B.A.), Music Education, Magna Cum Laude

Activities and Societies: Sigma Alpha Iota Tau Beta Sigma

Certificate, Paralegal Studies