Valerie Sadler Email and Phone Number

➤ Orchestrated all aspects of launching and sustaining two companies, developing comprehensive business plans and strategies while participating in all facets of business development, resulting in increased profitability and business growth.➤ Demonstrated strong financial management skills, specifically detailed-level accounting, by managing cost efficiencies, including the cost of products, supplies, labor, and overall operations, leading to improved profit margins and cost savings.➤ Successfully implemented specific marketing strategies for each business while adhering to the organization's budget, leading to increased brand awareness and sales revenue.➤ High skilled at public speaking. Community presentations about the business's offerings led to increased brand recognition and more return customers.➤ Supervised numerous volunteers, coordinating all staffing needs. Developed and maintained strong relationships with vendors and suppliers, leading to reliable and consistent product sourcing.

➤ Successfully managed the CEO's calendar, travel, correspondence, and meetings, ensuring an efficient and productive scheduling. Maintained the highest standards of confidentiality and professional discretion at all times.➤ Conducted comprehensive market surveys on human services in 14 markets, researching and analyzing critical mental health information and other health concerns.➤ Reported survey findings via Excel, presenting decision-makers with actionable insights and identifying key opportunities for growth.➤ Coordinated and produced a market development plan for Durham, integrating various sources of information to meet the client's needs and requests.➤ Improved organizational efficiency by creating a new filing system and revamping an entirely new approach to editing & proofreading project.

𝗣𝗲𝘁 𝗖𝗮𝗿𝗲 𝗠𝗮𝗻𝗮𝗴𝗲𝗿➤Implemented a comprehensive Patient Care Plan for each pet, ensuring daily needs were met. Care plans required expectational attention-to-detail and accuracy in order to safely care for the pet’s needs.➤Built strong relationships with clients, providing regular updates and demonstrating a genuine passion for animal care. Received positive feedback from clients, who reported high levels of satisfaction with my pet care services. 𝗣𝗼𝘀𝘁𝗽𝗮𝗿𝘁𝘂𝗺 𝗗𝗼𝘂𝗹𝗮 & 𝗖𝗵𝗶𝗹𝗱𝗰𝗮𝗿𝗲 𝗘𝘅𝗽𝗲𝗿𝘁➤Demonstrated responsibility, dependability, and vigilance in providing protective care for newborns and mothers, possessing expert knowledge in swaddling, diapering, feeding, lactation and sleep training. Collaborated with a team of healthcare service providers to assess patient needs, prepared a detailed care plan, and implement interventions to ensure the best possible outcomes. Developed accurate business records to ensure a simplified tax-filing process.➤Created a creative, nurturing, enriching, and fun environment for children and pets, tailored to each specific needs and preferences.

➤ Posted guest charges, collected payments, and followed all cash handling procedures, ensuring accurate accounting and financial records while maintaining confidentiality and professionalism.➤ Proactively, promptly, and effectively resolved guest concerns or issues with empathy and a high sense of responsibility and integrity, resulting in increased guest satisfaction and loyalty.➤ Assisted sales and catering teams in all aspects of meeting set up and break down while ensuring all aspects were implemented flawlessly, resulting in successful and memorable client events.➤ Demonstrated ability to be a quick study, quickly learning all processes, including become an expert on Hilton’s proprietary technology suite.

➤ Oversaw my client’s Patient Care Plan with extreme integrity and confidentiality.➤ Arbitrated between my client and various individuals (such as his attorney, dentist, doctor, etc.)➤ Developed new skills for my client to cope with his dementia.➤ Provided compassionate and reliable services to seniors to ensure their safety and independence.

➤ Generated, designed, and implemented policies and standard operating procedures for volunteers at the new launch site of Ignite Church in Martin County. ➤ Led, trained and mobilized volunteers by using clear communication and professionalism to develop constructive relationships with volunteers while ensuring volunteers comply with policies and procedures. ➤ Spearheaded a launch team and trained, coordinated, and facilitated all aspects of tithing and financial health of the new site, plus the recruitment of volunteers and prepared them for all phases of launch. ➤ Implemented the new plant location in January 2013 and worked every Sunday, creating and organizing activities for infants and toddlers that developed children’s spiritual, emotional, and social growth to lead families to become fully devoted followers of Christ and respond to their faith-based needs. ➤ Was a Small Group Leader for three years and eventually was hired as Assistant to Children’s Director from 01/2015 – 07/2015 for the 5 to 10-year-old age group at the Greenville location of Ignite Church.

➤Managed pet insurance renewal applications, payments, corrections, endorsements, and cancellations with great attention to detail; efforts resulted in $1.8 million in policies sold. ➤Handled accounts payable and receivable invoices by researching, reconciling, and processing payments with precision and efficiency. Ensured all efforts were completed with 100% accuracy.➤Conveyed the premiums owed to policyholders to agents, underwriters, and brand partners, maintaining strong vendor relations by consistent communication.

➤ Managed the daily activities of the 35-member PetsHotel team, a startup endeavor that operated 365 days a year, 24/7.➤ Created weekly schedules, managed bookkeeping activities, and forecasted P&L statements.➤ Hired, coached candidates, and performed quarterly and annual reviews. ➤ Completed sales reports on time (weekly) and surpassed goals in 50 out of 52 weeks.➤ Developed long-term relationships with clients (and their pets) through regular contact and exceptional customer service initiatives.

➤ Authored, prepared, and distributed prospective client proposals, resulting in $46 million of new corporate revenue in three and a half years.➤ Oversaw a team of 4 to 5 sales professionals. Completed travel arrangements for executives and sales managers, including prospective agendas and itineraries.➤ Conserved the executive’s time by reading reports, directives, and policy updates, conducting research, and collecting information.➤ Designed, wrote, and created marketing collateral and ads for local and national publications.➤ Researched, wrote, and distributed a weekly electronic business travel newsletter.

➤ Marketed Oakwood benefits, managed availability, immediately responded to national/preferred account inquiries, booked corporate housing accommodations, and supervised/distributed workload to the account coordinator team.➤ Coordinated with other company executives to maintain workflow and prioritize multiple projects.➤ Interacted with customers in a respectful, helpful, and enthusiastic manner.➤ Greeted visitors, received and directed phone calls, data entry, photocopying, faxing, filing, and performed miscellaneous office-related duties.➤ Maintained and organized efficient processes as a senior account manager with strict confidentiality.