Responsible for ensuring the quality and timely delivery of developed applications using Microsoft Power Platform components, such as Power Apps, Power Automate and Power Virtual Agents, among others

• Successfully completed implementation of diverse customized software with less than a 5% time and budget deviation• Achieved 100% control of support suppliers' services and increased efficiency by 40% through an operational transformation project• Reduced the incident-solving time by 30% by standardizing the user registration incident and requirements process• Successfully conducted procurement processes and budget execution of an IT department, saving time and maintaining 100%… Show more • Successfully completed implementation of diverse customized software with less than a 5% time and budget deviation• Achieved 100% control of support suppliers' services and increased efficiency by 40% through an operational transformation project• Reduced the incident-solving time by 30% by standardizing the user registration incident and requirements process• Successfully conducted procurement processes and budget execution of an IT department, saving time and maintaining 100% adherence to budget and timelines. Show less

• Met the SAP Business One Implementation milestones with 3% ahead of schedule in a medium-sized company.• Improved the quality assurance from 0% to 60% of their processes due to a Business Analysis Project conducted to identify low-value tasks and provide better efficiency controls.

• Analyzed the strategic planning process to determine alignment between key business units and helped secure project budgets on time to facilitate management’s initiatives

• Boosted risk compliance from 90% to 100% by initiating the mandatory risk appraisal update and by conducting workshops on risk management to align with the company’s risk management plan

• Performed financial analysis and location assessment of a centralized warehouse project, driving insights that shifted the plan from purchasing an asset to leasing one and saving the company thousands of dollars

• Documented the most critical processes through a process mapping project to improve productivity, efficiency and quality of procedures

• Documented the most critical processes through a process mapping project to improve productivity, efficiency and quality of procedures