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A seasoned and resilient professional with a rare blend of digital savvy and people skills. Results-oriented, decisive and creative, with a proven ability to identify and create new opportunities, and a solid record of success. Extensive digital experience and proven talent for managing people and maximizing results. Excellent problem-solver with a keen interest in creating personalized, intuitive digital experiences for customers.Valérie demonstrates exceptional organizational abilities and superior leadership skills. Hands on experience in digital transformation for > 15 types of banking and insurance products. Customer-focused. A bilingual and articulate communicator who excels at building relationships and fostering consensus, Valérie is an innovative and insightful leader who targets corporate goals and achieves superior results.
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Head Of Digital Strategy & InnovationRsa May 2017 - May 2018Toronto, Canada Area• Defined the digital strategy for Johnson Insurance, RSA's direct insurer• Led development of the first digital key performance index report for both Canadian and Global Executives• Drive innovation and industry best practice• Created and managed partnerships within the Fintech and Insurtech communities ensuring that new ideas and concepts can be integrated into the organization• Managed relationship with Innovation Lab (projects included: Autonomous Vehicle impact on Insurance, Use of Blockchain, AI for Claims) -
Associate Vice President, Digital Sales, Canadian Banking, Auto Finance & WealthTd Jun 2014 - Apr 2017Toronto, Canada Area• Led the development of Digital Sales and Referrals strategies for 9 lines of businesses• Set and achieved Digital Sales Key Performance Indices (KPIs)• Reported results to Digital and Canadian Banking & Wealth senior leadership teams• Partnered with key stakeholders across the bank to increase digital engagement and convert customers to purchase products and services• Led the monitoring & optimization of sales funnels• Sponsored and managed $10M/ year portfolio of project • Co-led the Digital Women in Leadership committee -
Senior Manager Digital Strategy & Planning - Td WealthTd Sep 2013 - Jun 2014Toronto, Canada Area• Managed Digital Channel strategies• Set and achieved TD Wealth Digitals Key Performance Indices (KPIs)• Managed pan Wealth Digital Plan (financials, plan changes, initiatives status, reporting)• Reported results to Wealth and Digital Channel senior leadership team monthly• Monthly Operating Review and Monthly Business Review report; Direct Investing and pan Wealth interaction meeting presentations
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Senior Manager Digital Strategy & Planning - Td InsuranceTd Bank Group Jul 2011 - Sep 2013Toronto, Canada Area• Translated business strategies into measurable goals and initiatives• TD Insurance Digitals KPI’s, including sales units/premium revenue and secure site adoption/engagement.• Provided Digital thought leadership to TDI executives• Representation of the TD Insurance Digital customer experience within projects and initiatives.• Analyzed channel metrics to identify inefficiencies and opportunities— to maximize effectiveness and increase use of digital products and services• Managed internal and external partners
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Program Manager, Group Benefits Market DevelopmentSun Life Financial Nov 2010 - Jul 2011• Reported to VP, Group Benefits Market Development (MD)• Managed program of acquisition and integration of health and wellness provider Buffett Workplace Wellness Company• Project manager, Marketing & Business Development initiatives • Market Development budget (10 cost centers)• Facilitated MD leadership team meetings and other team events• Managed MD business continuity -
Director, Group E-BusinessSun Life Financial Aug 2004 - Aug 2006
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Manager, Group E-Business SolutionsSun Life Financial 2001 - 2004
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Consultant, Process TransformationCap Gemini Ernst & Young 2000 - 2001 -
EbusinessSun Life Financial 1996 - 2000
Valérie Shannon Skills
Valérie Shannon Education Details
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Accounting & Marketing
Frequently Asked Questions about Valérie Shannon
What is Valérie Shannon's role at the current company?
Valérie Shannon's current role is Digital Transformation Leader.
What is Valérie Shannon's email address?
Valérie Shannon's email address is valerie.shannon@td.com
What is Valérie Shannon's direct phone number?
Valérie Shannon's direct phone number is +4420793*****
What schools did Valérie Shannon attend?
Valérie Shannon attended Concordia University.
What skills is Valérie Shannon known for?
Valérie Shannon has skills like Program Management, Project Planning, Strategic Planning, Cross Functional Team Leadership, Product Management, Business Analysis, Strategy, Project Management, Management, Business Development, Leadership, Integration.
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