Hired as the first HR professional for the North America region; established complete HR processes for talent management, onboarding, benefits, payroll operations, immigration, employee relations, development of company policies, and vendor relationships for the US and Canada. Managed full talent acquisition cycle for consulting and operations roles within US, Canada, Mexico, Singapore, Australia, and China. Identified and hired recruitment vendors as required. Supported the merger and acquisition of YSC Consulting into Accenture; providing integration data, collaborating with counterparts to align policies, and tracking cultural climate all under tight deadlines to ensure a smooth transition.

Served as the HR Partner for 300+ employees for onboarding, benefits, payroll, taxes, immigration, and general HR questions. Led recruiting for administrative positions in the US and for all positions internationally. Managed visa process and liaised with outside immigration counsel to prepare filings and documentation for USCIS. Led the application process to obtain a United Kingdom employer sponsor license. Oversaw domestic and international payroll processes.

Promoted to HR Generalist during the inception of the internal HR department, delivered HR support to 100+ employees. Partnered with the Director of HR to create the structure of the HR department for the company. Full life cycle recruiting for all departments utilizing the Topgrading method. Trained managers on the Topgrading method as well. Co-ordinated the onboarding process, including conducting benefits and payroll orientations, training across departments, and serving as a primary point of contact for new hires.

Oversaw the talent acquisition process for HR Associate, HR Assistant, and Office Assistant positions. Provided direction for on-campus recruiting and job fair efforts. Interviewed at Cornell University to source viable candidates. Managed multiple phases of new client business relations, including reviewing and resolving outstanding contract items, aligning client expectations with Ambrose’s services, and responsible for on-boarding the HR Associate to the new account to ensure professional service levels were achieved. Provided training and support to new HR Associates and HR Assistants. First point of contact for HR Associates when a question or issue arose that required in-depth analysis.

Provided professional services for over 600 employees across 42 client companies. Daily responsibilities included answering questions pertaining to benefits, COBRA, payroll, taxes, worker’s compensation, unemployment insurance, and HR guidance. Provided orientations on unique PEO relationship, benefit structure and payroll system to new employees of client companies. Worked closely with primary contact of client companies (CEO's, CFOs, COOs) on HR issues pertaining to handbook policies, leave of absences, classifying employees, updating benefit structures, and processing regular and special compensation.

Assisted visiting professors and Ph.D. students by researching their topic for relevant media artifacts. Contributed to the Labor Photos project, which involved placing a selection of photographs onto an online database and creating captions for each photograph.

Responsible for updating profiles of the presenters used in cross-cultural training seminars to create a degree of uniformity. The process involved proofreading 109 bios, then creating and asking the presenters specific questions to update their bios.