Valerie Troy Email & Phone Number

Provision of senior human resources consulting services to organizations that support the achievement of business goals and company success.

Canada

Provision of senior human resources consulting services to small and medium sized organizations that support the achievement of business goals and company success.

Mississauga, Oakville, Ontario

Reporting to the President as a member of the senior management team, led the full service Human Resources function for 170 employees located across five sites. Responsibilities included recruitment, employee relations, coaching & training, policy and program development, payroll management, compensation & benefits, champion of the occupational health & safety program.Designed and led the implementation of a strategic approach for job specific and leadership training for all positions to improve employee learning, job competency, engagement and quality of business outcomes.Researched and led the conversion of the external payroll service from ADP to Payroll Guardian Inc., resulting in a comprehensive human resources management solution encompassing payroll, time and attendance and HRIS.Recruited positions at all levels, increasing headcount by 100% to support a period of high business growth during a two year period.

Oakville, Ontario

Provided Human Resources services for employees in the Plexxus Distribution Centre of this not-for-profit shared service organization that provides supply chain services to member hospitals. Responsibilities included HR operations, employee relations, policy and program development, recruitment and occupational health and safety.Resolved employee relations conflicts and issues by facilitating effective communication between management and staff, thereby fostering a work environment based on candor and trust.Managed the recruiting function for jobs at all levels. Partnered with line management to ensure adherence to process, provided general guidance and coaching in behavioural interviewing techniques. Led the Occupational Health and Safety program, developed policies and procedures to ensure an emphasis on a safe workplace and to fulfill compliance standards. Designed and facilitated training for all employees on health & safety policies and procedures resulting in a knowledgeable, competent employee group focused on safety and compliance.Developed a reward and recognition program to motivate employees and reinforce safe work behaviours.

Mississauga, Ontario

As HR Business Partner for three client groups, managed employee relations issues, implemented programs, and supported organizational development and restructuring projects. Led compliance initiatives including the review and development of HR policies and standard operating procedures. Member of the Data Privacy Committee. Conducted management training programs and other compliance related training.

Used principles of instruction to design comprehensive units and engaging lessons that sparked enthusiasm, introduced concepts and reinforced material in ways that students connected to prior learning. Entered unknown situations and effectively delivered material under the pressure of a limited time frame.

Mississauga, Ontario

Managed employee relations issues, implemented programs, and supported organizational development and restructuring projects. Led compliance initiatives including the review and development of HR policies and standard operating procedures. Conducted management training programs and other compliance related training.

Toronto, Canada Area

Reporting to the Vice-President, HR, provided Human Resources business consultation and services for 250-300 Canadian employees. As a key contributor to a strategic, global HR team, specialized in HR internal communications, employee and management coaching, employee relations, rewards and recognition, organizational design and restructuring, performance management, change management and occupational health and safety.Developed competencies & behavioural profiles required for successful job performance. Reviewed and revised job descriptions in consultation with international stakeholders, achieving clarity and global uniformity of all roles and defined career path progression within job families. Developed, implemented and championed an employee recognition program designed to reinforce company values and culture, support business objectives, and motivate and retain top performers.Led employee wellness initiatives that included spearheading the project to develop an Occupational Health and Safety Program to ensure legislative compliance. Developed, implemented and championed a new global performance management system rooted in role-specific competencies, individual objectives linked to business goals, and related results measurement. Planned and executed a communication strategy for the program roll-out. This system resulted in a consistent approach to rating job success criteria and supporting employee potential. Led corporate downsizing initiatives resulting in staffing structures that aligned with the business requirements and objectives. Coached and supported employees and managers through the full termination process ensuring employees left with dignity.

Bachelor Of Science, Biology

Activities and Societies: Kappa Alpha Theta

Bachelor Of Education

Dean's Award of Merit for Academic Excellence, 2007

Post Graduate Diploma, Human Resources Management