⏩ Completed over 50 education verification processes for recruitment and research organizations, providing accurate details on student program completion and educational background.⏩ Processed over 30 graduation applications, verifying students' completion of academic requirements for degrees like the Bachelor of Business Administration and Bachelor of Nursing, and assessing their eligibility to graduate.⏩ Processed over 500 personalized student requests, including updating personal information, changing majors and minors, issuing academic transcripts, and handling various record-related inquiries. Ensured accuracy and timely resolution of requests, contributing to improved student satisfaction and efficient administrative operations.

⏩ Developed expertise in processing out-of-province and international documents to determine equivalent courses from other provinces and countries, ensuring a comprehensive understanding of global academic credentials.

⏩ Partnered with an instructor to develop a comprehensive 45-hour curriculum designed to help Ukrainians with low English proficiency find employment and adapt to life in Calgary.⏩ Conducted 12 educational sessions over the year (2023-2024), with an average group size of 15 participants, achieving a 98% attendance rate and a 90% student retention rate.⏩ Assisted over 250 students in building tailored career strategies based on their work experience, skills, language proficiency, and available opportunities.⏩ Analyzed, reviewed, and improved 300+ student resumes, highlighting key skills and emphasizing work experience through achievements.⏩ Conducted over 100 mock interviews for students across various professions, preparing them for successful job applications.

⏩ Conducted 3 sessions focused on teaching essential digital skills for successful job searching, including managing and organizing files on Google Drive, writing and editing resumes using Google services, using email to contact employers, and utilizing ChatGPT and Gemini for language learning and professional translation.

Instructor:⏩ Specialized in teaching key disciplines including 'Enterprise Economics,' 'Management,' 'Legal Support of Professional Activity,' and 'Fundamentals of Entrepreneurship,' adapting content to diverse learning styles.⏩ Delivered over 300 hours of dynamic in-person and virtual instruction, leveraging technology to engage students and ensure effective learning, even in remote settings.⏩ Designed and executed an innovative, practical teaching methodology for business, law, management, and human resources, achieving a 98% attendance rate (exceeding the college average of 75%) and significantly enhancing student engagement and participation.⏩ Designed and implemented interactive digital media content on the Moodle platform, enhancing the distance learning experience.Coordinator:⏩ Mentored a diverse group of 23 first-year students, implementing personalized strategies to address individual needs and monitoring academic achievements.⏩ Facilitated connections with other government and business organizations to streamline educational processes. Successfully negotiated and built strategic partnerships with 11 key organizations, including government bodies (city hall and public utilities), banks, and manufacturing companies, providing students with valuable hands-on practical experience opportunities.⏩ Organized and managed academic events, coordinating all logistics such as speaker invitations, room bookings, and event promotion. These events included guest speaker sessions, workshops, and panel discussions, which significantly enriched the educational experience and fostered stronger community engagement.

⏩ Established and maintained strong partnerships with over 100 organizations to conduct research in accounting, HR management, and law.⏩ Led a team of 6 members in successfully conducting 150+ multidisciplinary research projects, ensuring precise execution, high-quality results, and strict adherence to deadlines.⏩ Oversaw the full project lifecycle, from planning to delivery, applying critical thinking and attention to detail to ensure each project met or exceeded client expectations.⏩ Developed and maintained a comprehensive client database of over 200 entries, effectively tracking project progress and maintaining detailed client records.

⏩ Conducted over 20 comprehensive analyses of HR management systems in mid-size companies (1,500+ employees) and around 100 for smaller businesses. Identified critical gaps and proposed strategic solutions that reduced employee turnover, improved hiring processes, and established strong talent pipelines.⏩ Interviewed employees across all organizational levels, from entry-level staff to senior leadership, to assess work styles, management approaches, motivations, decision-making processes, and other key performance indicators. The insights gained were used to craft tailored recommendations that enhanced team dynamics, leadership effectiveness, and alignment of individual goals with company objectives. These findings shaped customized development programs and informed key decisions regarding talent management and succession planning, ultimately improving organizational performance.⏩ Designed and executed research plans to analyze human resource management systems, leveraging advanced statistical methodologies and software to process and analyze complex datasets. ⏩ Prepared presentations and speech materials, and presented research findings and justifications to leadership teams. These presentations facilitated additional brainstorming sessions, helping to identify optimal development strategies and refine project approaches.⏩ Designed and implemented customized training programs, including Diversity and Inclusion Training, Digital Literacy and Technology Adoption, Customer Service Excellence Training, Change Management Training, and Compliance and Regulatory Training. These programs were tailored to meet organizational needs, improving employee proficiency, boosting adoption rates, and enhancing operational efficiency.

I took on the challenge of automating business operations, including inventory management, product procurement, and calculating key financial indicators, while implementing an electronic management system. Throughout my time in this role, I achieved the following:⏩ Successfully implemented an electronic system for inventory, accounting, and employee performance management from the ground up in a grocery store, tracking over 5,000 product types. This system enabled detailed analysis of daily sales and profits, streamlined the monitoring of the cost of goods sold, and improved inventory accuracy by 95%. Additionally, I redesigned the employee compensation system by introducing performance-based KPIs, creating a motivating environment that increased sales by 25%.⏩ Delivered over 20 training sessions for store employees, focusing on technical skills, digital tools, and soft skills, and enhancing customer service and conflict resolution capabilities.⏩ Supervised four full store inventories (50,000+ items), effectively coordinating multiple teams. I prepared comprehensive reports and presentations on the inventory results, which informed strategic decisions and optimized stock management.By addressing these challenges and implementing key improvements, I significantly enhanced the store’s operational efficiency and profitability.

Every summer, I worked as a waiter and bartender, where I had the opportunity to meet a diverse range of people and offer them the best local food and drinks. This experience provided me with invaluable life skills such as engaging in small talk, maintaining long conversations, empathy, and understanding customer needs.All my efforts were focused on ensuring that everyone had a memorable experience and left with a smile. This role also taught me the importance of teamwork, time management, and the ability to work efficiently under pressure during busy shifts.I am grateful for this experience as it not only equipped me with essential life lessons and soft skills but also fostered a strong sense of customer service and the ability to adapt to different situations. These skills have been fundamental in my professional development and continue to influence my approach to work today.