Valeriia Kovalenko Email & Phone Number

Ukraine

• Communication with clients and stakeholders to analyze their business processes, workflows, and product requirements
• Documenting, analyzing, prioritizing, and agreeing on requirements and communicating them to the R&D team in a technical and well-structured way
• Creation of functional specifications, user stories, and flowcharts
• Preparation of Test Cases and Test Scenarios
• Manual testing of RPA solutions (logic, back end, usability)
• Maintaining and… Show more

Ukraine

• Project-based contracts: Fintech (incl. Blockchain), iGaming, Freelance, and Travel domains. Both, contributed to and led the project initiation phase, gathering key information and allocating tasks; collaborated on.
• Implemented Qualitative and Quantitative Research Methods
• Participated in… Show more Project-based contracts: Fintech (incl. Blockchain), iGaming, Freelance, and Travel domains. Both, contributed to and led the project initiation phase, gathering key information and.
• Participated in User Interviews
• Communicated with clients and Stakeholders
• Requirements gathering and analysis

Germany

• Formerly known as draglet GmbH
• Provided QA and QA management services for a German blockchain company specializing in developing Blockchain Applications and Bitcoin/Cryptocurrency Exchange Software for businesses and white-label solutions
• Created checklists, test plans, and task completion reports while delegating and reviewing tasks
• Conducted interviews, trained team members, and made hiring decisions
• Collaborated with developers, PMs, and managers to solve… Show more Formerly known as draglet GmbH
• Collaborated with developers, PMs, and managers to solve issues, find workarounds, and maintain project standardsStarted as part-time, and turned into a full-time Show less

Mykolayiv, Ukraine

• Worked on several projects, testing applications across multiple devices to ensure functionality and performance.
• Created and maintained test documentation, supporting development teams with detailed insights and thorough reports.
• Worked on educational projects such as the Audubon apps family, contributing to their reliability and user experience.
• Collaborated on diverse projects, including the web/mobile gaming app OMG! and several smaller initiatives, applying a… Show more
• Collaborated on diverse projects, including the web/mobile gaming app OMG! and several smaller initiatives, applying a user-focused approach to testing. Show less

Mykolayiv, Ukraine

• Provided QA services for hosting solutions catering to several Fortune 500 companies, ensuring high standards in product functionality and user experience.
• Contributed to the setup and enhancement of customers' cPanels, optimizing them for better performance and usability.
• Handled and resolved Tier 1 customer requests related to billing issues by utilizing the human interface of the database.
• Authored and maintained test cases, user guides, internal documentation… Show more
• Authored and maintained test cases, user guides, internal documentation, and detailed reports to support team workflows and improve knowledge sharing. Show less

Mykolayiv, Ukraine

• Began as a junior QA with no prior experience and adapted to providing quality assurance for hosting solutions used by multiple Fortune 500 companies.
• Learned on the job to perform cross-platform and cross-browser testing for cPanel systems and their associated applications, which enhanced functionality and user experience.
• Maintained and updated test cases, improving over time with guidance and hands-on experience.
• Worked closely with a supportive team to identify… Show more
• Worked closely with a supportive team to identify and address issues, contributing to reliable product performance and client satisfaction. Show less

Bachelor'S Degree, Psychology

Certificate, Product Design Professium

• Product Design • UX Research • Product Analytics. Data Mining. • A/B Testing

Certificate, Product Analytics And Data Mining

Activities and Societies: Analyzed user behavior to drive product improvements Learned clustering, classification, and association.

Certificate, Qa Automation | Java

Certificate, Ux Research

Activities and Societies: Conducted user interviews and surveys to uncover user needs Learned usability testing methods to evaluate.

Certificate, Product Design

Activities and Societies: Learned to conduct user research and align design with business goals Practiced managing design projects.

Certificate, Digital Marketing

Activities and Societies: Learned to develop and execute digital marketing strategies Practiced SEO, SEM, and social media marketing.

Bachelor'S Degree