Valeriia Kovalenko Email & Phone Number

Ukraine

• Communication with clients and stakeholders to analyze their business processes, workflows, and product requirements• Documenting, analyzing, prioritizing, and agreeing on requirements and communicating them to the R&D team in a technical and well-structured way• Creation of functional specifications, user stories, and flowcharts• Preparation of Test Cases and Test Scenarios• Manual testing of RPA solutions (logic, back end, usability)• Maintaining and… Show more • Communication with clients and stakeholders to analyze their business processes, workflows, and product requirements• Documenting, analyzing, prioritizing, and agreeing on requirements and communicating them to the R&D team in a technical and well-structured way• Creation of functional specifications, user stories, and flowcharts• Preparation of Test Cases and Test Scenarios• Manual testing of RPA solutions (logic, back end, usability)• Maintaining and regularly updating autotests (Java)• Bug reporting Show less

Ukraine

Project-based contracts: Fintech (incl. Blockchain), iGaming, Freelance, and Travel domains. Both, contributed to and led the project initiation phase, gathering key information and allocating tasks; collaborated on design work, both independently as a contributor and in a leadership role when needed; controlled testing (and contributed) processes to ensure quality and alignment with project goals.• Implemented Qualitative and Quantitative Research Methods• Participated in… Show more Project-based contracts: Fintech (incl. Blockchain), iGaming, Freelance, and Travel domains. Both, contributed to and led the project initiation phase, gathering key information and allocating tasks; collaborated on design work, both independently as a contributor and in a leadership role when needed; controlled testing (and contributed) processes to ensure quality and alignment with project goals.• Implemented Qualitative and Quantitative Research Methods• Participated in User Interviews• Communicated with clients and Stakeholders• Requirements gathering and analysis • Creation of User Stories and implementation of other various requirement documentation methods• Wireframes and prototype creation and testing• Allocation and Delegation of tasks• Working closely with Automation and Development teams Show less

Germany

Formerly known as draglet GmbH• Provided QA and QA management services for a German blockchain company specializing in developing Blockchain Applications and Bitcoin/Cryptocurrency Exchange Software for businesses and white-label solutions• Created checklists, test plans, and task completion reports while delegating and reviewing tasks• Conducted interviews, trained team members, and made hiring decisions• Collaborated with developers, PMs, and managers to solve… Show more Formerly known as draglet GmbH• Provided QA and QA management services for a German blockchain company specializing in developing Blockchain Applications and Bitcoin/Cryptocurrency Exchange Software for businesses and white-label solutions• Created checklists, test plans, and task completion reports while delegating and reviewing tasks• Conducted interviews, trained team members, and made hiring decisions• Collaborated with developers, PMs, and managers to solve issues, find workarounds, and maintain project standardsStarted as part-time, and turned into a full-time Show less

Mykolayiv, Ukraine

• Worked on several projects, testing applications across multiple devices to ensure functionality and performance.• Created and maintained test documentation, supporting development teams with detailed insights and thorough reports.• Worked on educational projects such as the Audubon apps family, contributing to their reliability and user experience.• Collaborated on diverse projects, including the web/mobile gaming app OMG! and several smaller initiatives, applying a… Show more • Worked on several projects, testing applications across multiple devices to ensure functionality and performance.• Created and maintained test documentation, supporting development teams with detailed insights and thorough reports.• Worked on educational projects such as the Audubon apps family, contributing to their reliability and user experience.• Collaborated on diverse projects, including the web/mobile gaming app OMG! and several smaller initiatives, applying a user-focused approach to testing. Show less

Mykolayiv, Ukraine

• Provided QA services for hosting solutions catering to several Fortune 500 companies, ensuring high standards in product functionality and user experience.• Contributed to the setup and enhancement of customers' cPanels, optimizing them for better performance and usability.• Handled and resolved Tier 1 customer requests related to billing issues by utilizing the human interface of the database.• Authored and maintained test cases, user guides, internal documentation… Show more • Provided QA services for hosting solutions catering to several Fortune 500 companies, ensuring high standards in product functionality and user experience.• Contributed to the setup and enhancement of customers' cPanels, optimizing them for better performance and usability.• Handled and resolved Tier 1 customer requests related to billing issues by utilizing the human interface of the database.• Authored and maintained test cases, user guides, internal documentation, and detailed reports to support team workflows and improve knowledge sharing. Show less

Mykolayiv, Ukraine

• Began as a junior QA with no prior experience and adapted to providing quality assurance for hosting solutions used by multiple Fortune 500 companies.• Learned on the job to perform cross-platform and cross-browser testing for cPanel systems and their associated applications, which enhanced functionality and user experience.• Maintained and updated test cases, improving over time with guidance and hands-on experience.• Worked closely with a supportive team to identify… Show more • Began as a junior QA with no prior experience and adapted to providing quality assurance for hosting solutions used by multiple Fortune 500 companies.• Learned on the job to perform cross-platform and cross-browser testing for cPanel systems and their associated applications, which enhanced functionality and user experience.• Maintained and updated test cases, improving over time with guidance and hands-on experience.• Worked closely with a supportive team to identify and address issues, contributing to reliable product performance and client satisfaction. Show less

Bachelor'S Degree, Psychology

Certificate, Product Design Professium

• Product Design • UX Research • Product Analytics. Data Mining. • A/B Testing

Certificate, Product Analytics And Data Mining

Activities and Societies: Analyzed user behavior to drive product improvements Learned clustering, classification, and association.

Certificate, Qa Automation | Java

Certificate, Ux Research

Activities and Societies: Conducted user interviews and surveys to uncover user needs Learned usability testing methods to evaluate.

Certificate, Product Design

Activities and Societies: Learned to conduct user research and align design with business goals Practiced managing design projects.

Certificate, Digital Marketing

Activities and Societies: Learned to develop and execute digital marketing strategies Practiced SEO, SEM, and social media marketing.

Bachelor'S Degree