Valerio Olivieri

Valerio Olivieri Email and Phone Number

Planning Manager presso Amex @ Amex
new york, new york, united states
Valerio Olivieri's Location
Rome, Latium, Italy, Italy
Valerio Olivieri's Contact Details

Valerio Olivieri work email

Valerio Olivieri personal email

n/a
About Valerio Olivieri

16 years experience in call center industry managing different servicing and positions. From customer care to outbound and inbound sales, from help desk to order entry, moving through Representative, Team Leader and Operations & Planning management roles. Proactivity, negotiation, problem solving, stress tolerance and strong goal-orientation are part of my know how and daily behaviours.

Valerio Olivieri's Current Company Details
Amex

Amex

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Planning Manager presso Amex
new york, new york, united states
Website:
americanexpress.com
Employees:
69113
Valerio Olivieri Work Experience Details
  • Amex
    Planning Manager
    Amex Nov 2005 - Present
    Roma, Italia
    Ensuring the goals achievement through managing and planning the customer facing and back office activities. Looking at the business tranformation opportunities and costs control processes bearing in mind the service level consistency and focusing on the Customer experience as the main asset.
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  • Top Contact Srl
    Operations Manager
    Top Contact Srl Feb 2002 - Oct 2005
  • Home Shopping Europe
    Team Leader
    Home Shopping Europe Oct 2000 - Sep 2001
  • Telecom Italia Mobile
    Customer Care Professional
    Telecom Italia Mobile Jan 2000 - Dec 2000

Valerio Olivieri Skills

Management Call Center Customer Experience Carte Di Credito Team Leadership Gestione Team Crm Gestione Delle Relazioni Change Management Project Management Assistenza Clienti Miglioramento Processi Analisi Negoziazioni Strategiche Leadership

Valerio Olivieri Education Details

Frequently Asked Questions about Valerio Olivieri

What company does Valerio Olivieri work for?

Valerio Olivieri works for Amex

What is Valerio Olivieri's role at the current company?

Valerio Olivieri's current role is Planning Manager presso Amex.

What is Valerio Olivieri's email address?

Valerio Olivieri's email address is va****@****ess.com

What schools did Valerio Olivieri attend?

Valerio Olivieri attended Seconda Università Degli Studi Di Napoli.

What skills is Valerio Olivieri known for?

Valerio Olivieri has skills like Management, Call Center, Customer Experience, Carte Di Credito, Team Leadership, Gestione Team, Crm, Gestione Delle Relazioni, Change Management, Project Management, Assistenza Clienti, Miglioramento Processi.

Who are Valerio Olivieri's colleagues?

Valerio Olivieri's colleagues are Ayush Goel, Douglas Siqueira Dos Santos, Moh Moh, Julius Torres, Daniela Itzel Chapina Colón, Sharika V, Birgitte Marie Christensen.

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