Valery Burns, Pmp Email & Phone Number

Tampa/St. Petersburg, Florida Area

• Increased security and reduced risk by delivering projects that migrated clients to state-of-the-art equipment and ensured they were using fully supported software and operating systems.
• Implemented cost savings through initiatives that eliminated redundant cloud solutions.
• Ensured stakeholder buy-in for recently deployed software, tools and systems by developing comprehensive training materials and conducting instructional sessions to educate and empower employees in utilizing the.

Tampa, Florida, United States

• Part of a project team tasked with creating Quality Management System based on ISO 9001:2015 standards.
• Leverage knowledge of ISO 9001:2015 to assist cross-functional teams with updating and/or creating processes and procedures to ensure quality requirements are aligned with the company’s policies
• Maintenance of the quality management system and driving a QMS that supports business improvement.
• Support the development of a risk-based audit program to ensure QMS effectiveness.
• Assemble project team, assign individual responsibilities, and identify appropriate resources needed to execute project.
• Develop schedules, coordinate activities, and manage development of project to ensure objectives are known, milestones are set, and time completion of projects is achieved.

Tampa/St. Petersburg, Florida Area

• Liaison between business stakeholders and application/development teams to align business needs with end solution
• Elicits, analyze and validates project requirements for new functionality or enhancements to existing applications.
• Ensure business issues and needs are documented and clearly communicated to applications team.
• Support cost/benefit estimates and ensure return on investment can be supported.
• Negotiate with IT partners for delivery dates and cost of project.
• Collaborate with cross-functional teams to ensure that project is delivered on time.

Tampa/St. Petersburg, Florida Area

• End-to-end management of service delivery of new start and change activities for Managed Security Services Network Based Firewall through test and turn up, including billing.
• Deliver solution globally with a 24x7 schedule
• Extensive communication with the customer to collect all network information, security rules and policies. Assist customer with completing technical documents.
• Single point of contact for customer, account team, and enablement group in providing status updates and progress reports and communicating requirements for solution to be delivered in a timely manner.
• Assess each project to ensure all elements are on target and escalate/expedite any issues that will jeopardize project from completing on time.
• Responsible for coordinating and tracking the various components required for the Network Based Firewall solution including a completed Technical Provisioning Document, ePVC’s/Logical Channels built into customer’s.

Tampa/St. Petersburg, Florida Area

• Technical project management, including proper equipment solutioned, staged, shipped, and installed, and tested/turned up. Overall responsibility of connectivity and end to end solution delivery.
• Integrate complex VPN Tunneling Services delivery with Managed Security Services delivery at single customer location
• Complete Technical provisioning document via communications with customer. Covers routing, protocols, policies, and overall design.
• Responsible for remote coordination and support of hardware installation and working configuration of all equipment in solution, as well as application testing with customer.
• Demonstrate flexible work schedule to accommodate service delivery responsibilities that span the globe.
• Assigned to critical AT&T customers in all regions of the world.