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Valery Ivanov is listed as Head of Customer Service Center- OTP Bank (Russia) at OTP Bank (Russia), a company with 358 employees, based in Russia, Russian Federation, Russian Federation. AeroLeads shows a matched LinkedIn profile for Valery Ivanov.
Valery Ivanov previously worked as Head of Customer Service Center at Otp Bank (Russia) and Head of inbound service Department at Otp Bank (Russia). Valery Ivanov holds Бакалавр, Социально-Экономическое Образование from Омский Государственный Педагогический Университет (Омгпу).
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Valery Ivanov is a Head of Customer Service Center- OTP Bank (Russia) at OTP Bank (Russia).
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Omsk, Russia
Management of the center, which includes telemarketing (sale of all bank products), customer support in chat and voice, and the SME support team. Working with remote employees. Managing employee recruitment, training, and motivation. Work to improve CSI, NPS and CX. Work in projects to automate customer service processes.
Омская Область, Россия
Омская Область, Россия
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Valery Ivanov works for OTP Bank (Russia).
Valery Ivanov is listed as Head of Customer Service Center- OTP Bank (Russia) at OTP Bank (Russia).
Valery Ivanov is based in Russia, Russian Federation, Russian Federation while working with OTP Bank (Russia).
Valery Ivanov has worked for Otp Bank (Russia) and Sequoia Credit Consolidation Cjsc.
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Valery Ivanov holds Бакалавр, Социально-Экономическое Образование from Омский Государственный Педагогический Университет (Омгпу).
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