Responsible for the management, design, installation, upgrading, operation, monitoring, maintenance and effective use of IT infrastructure. Operational management of the infrastructure team including assignment and scheduling of activities, ensuring the delivery of IT Infrastructure services to meet business requirements and service levels. Designing and managing all infrastructure related policies and procedures to be followed by the IT team and ensuring and maintaining IT and network security.

Resolve incidents/service requests that have been escalated to 3rd line Infrastructure teamMaintain and support all servers within EMIA regionApply patches and software updates to servers Monitor backup regimes in the region, ensuring they are meeting requirements and suggesting/implementing changes to ensure they are fit for purpose. Document knowledge and share with the wider team as appropriate.Build, configure and deploy replacement hardware.Maintain and configure SAN based infrastructures.Configuring and maintaining Group Policy objectsIT involvement in any office moves, office closures and setting up new offices

Scope of responsibilities• Perform responsibilities of identifying technical requirements to meet customer solutions• Responsible for installation as well as configuration of hardware and software products• Responsible for providing continual improvement guidelines, infrastructure needs, and operational changes in the system (for both customers’ and company’s IT infrastructure)• Involved in regular professional certifications in order to earn partner competencies for the companyMajor competencies• Email and collaboration services (Microsoft Exchange 2000-2013: clustered solutions, upgrade and migration);• HP server and storage solutions;• Microsoft Terminal services;• Microsoft Active Directory (planning, deployment and upgrade);• Virtualization (Microsoft, VMware)• Backup software and hardware solutions

Responsible for IT Audit and defining paths for IT infrastratucture improvements related to security, domains consolidation and continuity of business-critical services.Planning and getting quotations for a new hardware (blade servers and SAN storages) for virtualization (VMware).Creating collaboration portals on Microsoft Sharepoint (for document sharing and workflows, and for IT Helpdesk).

Responsible for IT department management in Nippon Steel Neftegazstroi Ltd (company's major customer);Systems administration for overall IT infrastructure (including server and network equipment) IT support;Planning and delivering continual improvements for IT services.