Valeya Miles Email & Phone Number

New Orleans, LA

Executed digital operations for multiple markets:o Clearly communicated digital strategy to market leaders to gain buy-in and local adoption.o Ensured digital platforms reflected the best content optimized for each platform.o Anticipated audience wants based on events, past metrics and reacted to new audience behaviors. o Supported local market users’.

New Orleans, LA

Managed all digital operations:- Managed all efforts surrounding NOLA.com’s digital products, including content management systems, public-facing websites, iOS apps, newsletters, podcasts and live broadcasts.- Managed a team of 7 staffers including site producers, video producers and digital strategists.- Served as the liaison between Advance Local’s.

New Orleans, LA

As a part of the largest news gathering organization in the state of Louisiana and located in one of the most entertaining cities in the world, I manage a team of 4 engagement specialists as we transition from a traditional print organization to a digital-first newsroom. Our mission is to help our reporters engage with readers in new ways through NOLA.com.

Addison, TX

Quickoffice was acquired by Google in June 2012. My role as the Quickoffice Community Manager is continuing under the Google umbrella.

Plano, TX

Developed strategy for administering the Community during a transition to "one-to-many" support. Engaged users through exciting social web content creation. Produced video content through Youtube to enhance user experiences. Brand outreach through Community, Twitter, and Facebook outlets. Oversaw tremendous growth in userbase while maintaining high.

Zynga Inc. is the world's leading provider of social game services with more than 240 million monthly active users playing its games. I interacted with those users on a daily basis and was there on the ground floor helping to build the community into the thriving model of support it is today. Identified and cultivated brand advocates within the user base.

Alt12 Apps develops the top women-focused lifestyle apps in the app stores. I helped keep their communities clean and safe for women of all ages by moderating the incoming content and ensuring the Terms of Service were properly observed.