Valerie Gaines Email & Phone Number

Springfield, Mo, Us

United States

My current duties include completing a variety of complex clerical work for administrators & district staff, independently, dealing with non-routine matters requiring research, investigation or analysis, & knowledge of departmental/district issues and policy. I am required to exercise judgment relative to anticipating needs of admin & staff for information, to create reports, & tracks events or situations to keep admin & staff informed. Use intrapersonal skills to effectively communicate with staff, parents, students & patrons of the district through both written and spoken correspondence, answering & responding to calls & inquiries. I am also responsible in assisting in storage of files and documents designated for retention following federal regulations and district procedures, as well as supporting documentation for yearly audits. I create and maintain financial information related to work assignments required documentation &/or processing information; Continuously keep staff &/or outside parties informed of procedural requirements for processing transactions & support the compliance of those procedures; Monitor account balances & financial activity to ensure that allocations are accurate & comply with established practices; Independently prepare written materials & electronic financial information, as assigned to document activities, provide reference, convey information, & comply with established financial, legal &/or admin requirements; Maintain confidentiality as required by Board of Education policy &/or state or federal law; Process financial transactions, as directed, for the purpose of updating & distributing information, authorizing for action &/or complying with established practices.

Springfield, Missouri, United States

As the rootEd Missouri Office Manager I am responsible for the daily administrative functions necessary to the operation of the statewide program. This position supports office operations and personnel with day-to-day management of scheduling, event planning, purchasing and procurement, and related administrative duties.Administrative Duties include:Assisting the rootEd Missouri leadership team, under the direction of the Director of Operations, in daily operations as needed. Performing various clerical duties, such as greeting visitors, answering calls, and scheduling events. Facilitating the processing of check requests and purchase orders for all rootEd Missouri program partners. Reconciling and monitoring program budget on a constant basis. Assisting with purchasing and procurement for the program. Assisting with the planning and execution of large and small program events such as our annual statewide conference and decision days. Maintaining supplies and equipment for the department. Compliance with college policies and procedures. Arranging travel for Executive Director and other team members as needed. Taking notes during meetings. Proofreading and mailing out monthly program newsletter to district admin and other recipients. Creating and maintaing mailing lists and program documentation. Performing other duties as assigned, including attending college functions, serving on committees, and attending community events.

Springfield, Missouri, United States

I was promoted in to this role after 8 months of employment at Springfield Public Schools. I am responsible for creating, updating, and maintaining district process and training documentation. I am also responsible for facilitating trainings for substitute and regular building secretaries, building administrative staff, support staff, school police officers, nurses, and others in various areas of the student information system throughout the regular school year, as well as conducting mandatory larger scale trainings on district professional development dates. This includes the areas of attendance and discipline which are reported to the Department of Elementary and Secondary Education, which directly impact the funding and accreditation of our district. It is important that trainings are conducted accurately and adequately to ensure the quality of data entered into our system due to not only the financial ramifications, but also because our district is a public entity and all numbers are scrutinized by our patrons/stakeholders, media, and city/state government officials. My current duties also include providing support to building staff via phone, email, physical travel to various sites for supplemental training/assistance, and online help ticket resolution. In addition, my position assists with setup and build of site configurations for the district’s summer school sessions and training of summer school administrative support staff.

Springfield, Missouri, United States

Our department’s role is to compile and verify the accuracy of data in regards to the Springfield Public School District for the purpose of obtaining state and federal funding, as well as the ability to provide records/data/reports to other departments, administrators, district leaders, etc. for the use of fund allocation, budget determination, overall district health/enrollment size/demographics/many others. I am responsible for assisting with troubleshooting for staff when issues arise with our various database programs (eSchool, Teacher Access Center, Home Access Center). These issues are brought to our attention either through an online ticket portal (ServiceNow) or as a phone call. I also assist with verifying data accuracy as it is entered by our department and other district staff (such as attendance or holiday dates for each school buildings calendars for example). In the summer months, our department assists with answering phone calls for the Explore program and assisting parents in the scheduling of their students for summer school, processing new enrollment applications, and obtaining necessary documentation. I also provide basic information as requested such as determining a student’s school of residence or directing parents to the proper contact for various inquiries through phone calls and email contacts. I have been assisting with records requests as well. This includes locating and providing official high school transcripts or other records to individuals, universities, potential employers, or institutions. The majority of these records are located in an electronic database but some must be obtained by searching through microfilm.

Springfield, Missouri Area

I was responsible for the overall operations of the law firm. This included oversight of staff, preparation/processing of payroll, maintaining/creating in-office procedures, recruiting, and other general managerial duties. I was also responsible for all of the firm’s marketing from social media postings to negotiating yearly phone book advertising contracts. Other responsibilities included but definitely were not limited to: handling client complaints, creation of invoices and collections, bill paying, bookkeeping and record upkeep, generating reports for presentation at executive meetings, serving as point of contact for vendors, supply ordering, and assisting partners with tasks as needed. I also filled in as a legal assistant when help was needed with drafting of pleadings, case filings, client assistance, etc.

Springfield, Mo

I was responsible for all operations of the front desk. This included: scheduling for six attorneys and their assistants, greeting of clients, general intake of new clients, receiving payments, answering a multi-line phone system, office supply ordering, preparation of all outgoing mail and sorting of incoming mail, upkeep of client database, file making, general office duties i.e. copying, filing, faxing, etc., assisting attorneys when needed, assisting office manager when needed with deposits, etc., ordering service for office machinery when needed, and general organization of office as a whole. Heavy daily use of Missouri Case.net, Microsoft Office, Internet and legal case management software. I also served as a legal case manager during my time at the firm, working specifically for a single attorney. This position included conducting all initial intake consults with potential clients, collections for that attorney's division, obtaining discovery documents from prosecuting attorney's offices, preparation/drafting of pleadings, correspondence with clients both written and verbal, general case flow and calendar management, etc. Practice areas I am familiar with include family law, bankruptcy, personal injury and criminal defense.

Springfield, Missouri Area

Because we did contract work for the State of Missouri, attention to detail was extremely important. I was responsible for processing several types of transactions which included: titling and registration of vehicles, lien filing, issuance of handicapped placards, temporary tags, duplicate titles, watercraft registration, etc. I was also trained to do driver license transactions, which included: renewing of driver licenses, issuance of state IDs, concealed weapon permits, reinstatements, etc. Our offices collected sales tax for the DOR on new vehicle purchases; therefore, I handled very large amounts of cash on a daily basis. Use of knowledge of very specific state laws, regulations and rules regarding all documentation requirements in order to issue titles and licenses for the State of Missouri were key in this position.