Val Morozov Email & Phone Number

Prague, Czechia

- Collaborated with sales, R&D, and operations to represent the product on six continents (as part of Amdocs Digital Engineering Studio), increasing product awareness globally and informing the product roadmap.- Championed the implementation and roll-out of a core product upgrade on a Kubernetes-native solution, resulting in a 2x reduction in response time and a 5x improvement in API availability.- Implemented a combined user interview and data-driven approach to product development, leading to a 3x improvement in user engagement.- Mentored cross-functional teams to optimize product features, resulting in a 2x increase in adoption and stickiness.

Prague, Czech Republic

Defined product strategy, led program management, and delivery of new enterprise SaaS product lines using the 5th generation of the platform in industries such as Energy, Utilities, CSP, and iGaming;Oversaw all aspects of the life-cycle to ensure the success of the entire product by alignment, collaboration and communication across marketing, sales, R&D, implementation, and support teams;Developed a strong team of product managers, analysts, designers, and data scientists through recruiting, training, and ongoing coaching.Markets: Customer Care and Billing for CSP, Utilities, iGaming, Netherlands, UK, Finland, Ukraine.

Donetsk, Mykolayiv, Ukraine; Prague, Czech Republic

Managed the product development project to create a Utility Billing solution. The implemented solution was a key factor in our customers' growth in the market.Played a key product and engineering role in the creation of MaxBill’s 5th generation platform by decomposing monolith to microservices, switching our product ops to Agile, and using CI/CD.Primary responsibility for creating value for customers through the successful implementation (scoping, design, development) and live account support of production systems (Telco, Utilities). Ensured integration and coordination within cross-functional teams.Markets: Customer Care and Billing system for Telco, Netherlands, Spain,Germany, Finland; for Utilities – UK, Portugal, RSA.

Donetsk, Ukraine

Managed technical project deliveries for Telco service providers.Acted as the primary point of contact and technical knowledge expert in direct contact with customers, analyzing their needs and requirements, and providing solutions.Provided architectural and functional knowledge, defined detailed functional design, executed overall system integration of project technical deliveries, and defined technical designs.Markets: Customer Care and Billing system for Telco and TV, Malta, Netherlands, Ukraine, Australia, Spain, Germany, Thailand.

Donetsk, Ukraine

Managed Oracle data migration from legacy and overall system technical deliveries of Telco Customer Care and Billing system on Malta (three teams, 120MM).Covered the technical part of preparing demos and proof-of-concept projects at pre-sales. Led the creation of MaxBill’s 4th generation Baseline product.Managed development and support of inhouse CRM and Project Resource Planning systems.Markets: Customer Care and Billing system for Telco, Utilities and Transport, Malta, Italy, USA, Israel, UK.

Donetsk, Ukraine

Delivered emission management software product, leading the project from its inception to launch and operational support for the National Data Inventory of heavy metal emissions.Built a product line of successful commercial software products certified by the Ministry of Ecology and Natural Resources of Ukraine. The product line automated the jobs of environmental engineers and assisted in compliance with the family of ISO 14000 standards.Market: Data-driven software for Environmental Protection, Ukraine

Master'S Degree, Ecology And Environmental Protection, Distinction

Activities and Societies: University swimming team

System Technician Diploma, Computer Systems Of Information Processing And Management, Distinction