Zweig V. Rodriguez-Canales Email & Phone Number

West Hartford, Connecticut, United States

Connecticut, United States

- Managing multiple tasks with time-sensitive deadlines.- Manage conference room schedule. - Ensure the client’s overall positive experience while in the office. - Request and receive medical records.- Training new hires.- Manage firm’s email communications.- Document creation and editing. - Research multiple medical facilities’ procedures for requesting medical records.- Distribute all mail and faxes to the right legal team.- Prioritizing tasks based on time-sensitive and constantly changing deadlines.

Avon, Connecticut, United States

- Scheduling and confirming appointments for the practice's medical and cosmetic areas.- Answering a high volume of calls on a multi-line phone and patiently handling frustrated patients and tense situations. - High level of multi-tasking to receive the practice's requested patient volume. - Collecting and posting payments to the EMR system. - Revised ICD-10 and CPT codes to post claims accurately.- Created daily A/R Aging Reports and ensured front desk staff collected payments.- Invoicing.- Managed practice calendar to ensure a healthy flow of Medical Sales Representatives visits without interrupting the practices' daily performance. - Monitored and audited all cashiers' end-of-day balances and the petty cash drawers.- Helped train new hires in both Front Desk and Billing positions.