Valerie Smith Email & Phone Number

Midwest City, Oklahoma, United States

• Provides excellent customer service, including answering questions and helping members locate materials and services of interest.
• Uses effective techniques, good judgment and established organizational values, policies and procedures to resolve difficult situations with members.
• Performs the full range of circulation tasks and procedures using an automated circulation system
• Issues library materials and discharges returned materials; accepts fines on overdue materials and payments for lost or damaged materials; makes change.
• Processes system reserve requests; places holds; processes interlibrary loan books; processes tracer list.
• Performs shelf-checks for other libraries; routes materials to other libraries.

Midwest City, Oklahoma, United States

• Provide excellent guest service, including answering questions and helping guests locate materials and services of interest.
• Sort and shelve books and other materials, including shelf reading for accuracy and shifting for balancing
• Ensure that the location is well-ordered, appealing, and inviting, including straightening and edging; perform light housekeeping duties
• Weed materials for condition, superseded editions, and duplicates; assist in pulling materials as assigned

Midwest City, Oklahoma, United States

• Prepare food and beverages to standard recipes or customized for customers, including recipe changes such as temperature, quantity of ingredients or substituted ingredients.
• Engage with and understand customers, including discovering and responding to customer needs through clear and pleasant communication.
• Meet store operating policies and standards, including providing quality beverages and food products, cash handling and store safety and security.
• Remain cool and calm in a fast-paced, energetic work environment.

Oklahoma City, Oklahoma, United States

• Regularly perform Supervisor functions. Responsible for building opening and closing tasks including timely openings, operational readiness, troubleshooting, team management, and building security.
• Partner with the General Manager (GM), or in GM's absence, the District Manager, Store Director/Store Manager on non-standard issues as they arise.
• Manage all front-end audit and cash compliance responsibilities. Ensure the team is trained in the processing of all transactions per policy.
• Maintain 5S standards (Sort, Straighten, Systematic cleanup, Standardize and Sustain) in all areas excluding receiving.
• Timely and thorough incident reporting compliance.
• Drive productivity by training, coaching, counseling employees, planning, monitoring, and appraising job results.

Oklahoma City, Oklahoma, United States

• Review mortgage loan documents for complete and accurate information and to ensure compliance with internal policies and/or external regulations.
• Facilitate the creation, recording and resolution of mortgage loan documents by preparing new documents, preparing corrective documents, and/or working with 3rd parties for resolution.
• Develop and maintain good working relationships with important vendors and other external parties that interact with Midland, such as attorneys, title companies, recording jurisdictions, and other mortgage servicers.
• Provide support to co-workers by researching issues and responding to inquiries with detailed explanations and comprehensive solutions.
• Assist with projects and performing other relevant duties as required.

Norman, Oklahoma, United States

• Answer main multi-line phone, transfer calls to staff and to voice mail as needed.
• Provide information about housing options to incoming students and their families.
• Connect students to resources.
• Re-direct high level concerns and complaints to the corresponding staff member.

Norman, Oklahoma, United States

• Prepare food following recipes and applying individual portion control standards.
• Serve food in a courteous and respectful manner, with proper portion control and knowledge of menu items.
• Follow proper kitchen standards when cleaning/sanitizing the work area.
• Assist with special events across the University.
• Assist other food services staff when necessary and voluntarily as much as possible.

Tulsa, Oklahoma, United States

Tulsa, Oklahoma, United States

• Prepare food and beverages to standard recipes or customized for customers, including recipe changes such as temperature, quantity of ingredients or substituted ingredients.
• Engage with and understand customers, including discovering and responding to customer needs through clear and pleasant communication.
• Meet store operating policies and standards, including providing quality beverages and food products, cash handling and store safety and security.
• Remain cool and calm in a fast-paced, energetic work environment.