Vijay Valtati Email & Phone Number

Toronto, Canada Area

Concierge Services Greeted and resolved customer concerns in a courteous and professional manner Communicated via headset radio with patrol guards and managements Provided incident feedback and received training on alarms and security Facilitated the research of local venues, restaurants and visitor spots Attended training on customer service, conflict resolution and safety procedures

Toronto, Ontario.

Customer Service  Maintained successful rapport with clients, contractors and consultants.

Toronto, Canada Area

Answered client’s inquiries and resolved client’s complaints in a timely manner. •Uses ability to listen along with empathy statements to let the client understand that they are our number one priority and we are doing everything we can to assist them.•Undertook leadership responsibilities and encouraged teamwork effectively.•Worked efficiently, multitasked, and prioritized to complete work in a timely manner.•Answer alarms and investigate disturbances •Write reports of daily activities and irregularities, such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences and Prevention.