Valter Souza Email & Phone Number

San Francisco, California, United States

San Francisco Bay Area

• Trained and onboarded SaaS teams, providing marketing and sales enablement materials.
• Translated competitor insights into pitch material, collaborating closely with Product Marketing.
• Introduced onboarding and quality assurance frameworks. Developed strategic content and playbooks.
• Developed content and playbooks. Coached SDRs, AEs, and CSMs in talk tracks, soft skills, and growth strategy.

San Francisco Bay Area

• Led and coached cross-functional teams in products, tools, and metrics to develop strategic partnership management.
• Conducted training, surveys, and webinars while moderating stakeholder meetings and calibration sessions.
• Performed Quality Audits to improve soft skills and performance, enhancing the quality framework and tracking KPIs.
• Bilingual interviewer who translates resources in Portuguese and Spanish, facilitating communication with global partners.
• Successfully onboarded and enabled strategic partner managers, leads, and trainers with an improved global onboarding plan.

San Francisco, California, United States

• Specialized in media partnerships for News Publishers, Sports, Non-Profits, and Entertainment partners.
• Analytical, proactive, and strategic planner with expertise in identifying macro trends affecting global scaled partnerships.
• Skillfully navigated a high volume of partners, providing strategic guidance to tackle complex challenges.
• Implemented and supported products and market insights to enhance business growth and monetization.
• Collaborates effectively with cross-functional teams and builds strong relationships with partners to deliver results.

San Francisco Bay Area

• Operational planning, project management, brand development, content creation, digital marketing, and social media.
• Successfully managed multiple campaigns and teams for companies such as Diageo, SF Moma, Beam Suntory, and Campari.
• Facilitated and led operational planning meetings resulting in improved project outcomes and increased brand recognition.
• Collaborated effectively with cross-functional teams to deliver impactful solutions and build lasting client relationships.
• Proficient in industry research, publishing, email marketing, and blogging.

Stuttgart Area, Germany

• Improved and introduced new processes, project management, and procedures to enhance services.
• Managed social media, design, marketing, and sales for B2B clients. Successfully managed customer support.
• Managed a campaign calendar for multiple accounts and conceived/coordinated events.

São Paulo Area, Brazil

• Focused on service quality management and developed training programs to improve customer support.
• Led enhancement projects and trained multiple new teams for the support center and Q&A.
• Managed customer service and quality assurance, and hosted clients for event management.
• Worked on B2B improvement of data processes, company culture, and release of new products.

São Paulo Area, Brazil

• Managed customer service for home and business products with a focus on technical support.
• Worked on B2B improvement of data processes, company culture, and release of new products.

Bachelor, Marketing And Advertising Management

Technical High School, Data Processing