Project Manager
- Oversaw client deliverables by managing client communication and driving the successful delivery of digital content and technology projects on more than 10 key accounts within the health technology, medical device, and healthcare industries, becoming a trusted advisor to clients.- Overhauled the platform’s asset design and paid promotion process by establishing a new workflow, using automations, and focusing on strategic accounts. Regularly monitored and reported on performance metrics, achieving a 30% decrease in cost and increased operational efficiency.- Led the delivery of Wondr Medical’s most successful webinar with thousands of registrants and managed the longest running webinar series on the platform, coordinating KOLs, social media assets and reporting.- Ensured up to date project documentation was captured, including SOWs, project plans, timelines, rate cards, RAID logs, meeting minutes, follow-up actions, and contingency plans for risk management.- Shaped the internal workings of the company by executing on strategic internal projects to improve efficiency, pass a GDPR audit, and establish project management best practices.- Connected clients with software developers to request and create new features on the platform such as geo-blocking and consent pop-ups for compliant data sharing; presented and communicated feedback.