Director of Client Relations, Telecom Sales & Marketing, Administrative ExecutiveResponsible for all aspects of fulfilling client orders which requires an in depth knowledge of highly specialized telecommunications data services to determine which service best fit each clients unique needs.• Receives, verifies and coordinates the processing of client orders.• Creates client invoices and secures payment prior to processing.• Accesses multiple telecom databases (LIDB, TEVA, TCPA, Telcordia) and multiple informational databases as needed to gather and implement each client solution.• Reviews processing results for appropriateness and accuracy.• Transmits results to client and provides all follow-up client support related to each order.Successfully completes monthly tasks involving tracking, reporting, invoicing and internal database management.Communicates with vendors regarding any service or data issues and works with vendor to ensure the quality of the services meets all standards.Actively participates in sales and marketing by developing campaigns, creating both print and electronic marketing pieces, developing and maintaining sales prospect lists, managing sales campaigns and providing results statistics to management.Assists management with all administrative needs including scheduling conferences, performing data analysis and a variety of ad hoc requests as needed.

Partnered with managers to anticipate and meet the evolving staffing needs of 100+ locations throughout the nation and to deliver the best talent to the organization. Nurtured relationships with current and potential staff to ensure their success and overall satisfaction within the corporate culture of the company.

Responsible for providing secretarial, clerical and administrative support in order to ensure the municipal services were provided in an effective and efficient manner. Responsible for answering incoming calls, directing calls to appropriate associates, mail distribution, flow of correspondence, requisition of supplies as well as additional clerical duties. Produced information by transcribing, formatting, inputting, editing, retrieving, copying, and transmitting text, data, and graphics. Also coordinated case preparation.