Valyncia Williams, Mba Email & Phone Number

-Coordinated and managed Health Promotion Programs-Coordinated and managed donation drives on campus-Created advertisement for community programs-Organized chapter properties-Chair of committees-Corresponded with members at meetings-Assisted members with various programs for the community-Attended leadership conferences-Provided assistance and oversight to the yearly budget-President for the Tulsa Alumnae Chapter for one year

 Managed a team of 2 to manage the operations of enrollment. Performed monthly QA from two data sources: Hubspot and Django. Managed internal and external escalations for applications that were not submitted properly. Managed exterior relationships to ensure the QA for our website was accurate. Performed coding on applications using Formstack to increase efficiency. Handled internal ticketing system for escalations. Managed the activation of and the renewal of the health insurance licenses for the entire company. Submitted insurance applications to Insurance Carriers via API. Experience working in a Start-Up company.

Retrieved data from Power Bi for monthly reconciliation of divisional discretionary and faculty discretionary accounts.Converted the data from Power Bi into a pivot table to analyze data.Presented data in an Excel spreadsheet to Faculty on the balance of their Education Funds’ Budget.Submitted payment request and expense reports for reimbursement in Peoplesoft. Maintained a hybrid work schedule of being 80 % remote.Coordinated and lead virtual meetings with direct reports and Faculty members via Zoom or Microsoft Teams.Coordinate all aspects of special projects for the Division of Critical Care, Faculty members/Medical Directors by assigning tasks to staff and creating a timeline for the deadlines.Duties includes planning annual holiday party, new faculty and team building events, educational conferences/course, meetings and receptions.Obtain and Edit Division/Employee information for Annual Report, Department website andChildren’s faculty profiles.Ensure completion of all compliance training for staff and faculty for credentialing purposesProgrammatic admin support pertaining to budget reviews, campus program coordination, inter-hospital interactions/regulations and overall divisional activities and responsibilities. Responsible for the process on-boarding of and the separation of faculty to include their paperwork is turned in for their credentials to be active with the University. Supervision of employees – work distribution, performance reviews, coaching/counseling, disciplinary action, if necessary, interviews for new staff, merit recommendations, time and attendance Participated in recruitment by reviewing resumes, and interviewed applicants to fill Faculty and Staff positions within the departmentOversee process and entering of all bi-monthly time reporting for Faculty and staff within divisionEntered and updated Faculty’s schedules in Qgenda.Management of Division Education Funds – upkeep of faculty and divisional accounts.

Managed a team of nurses, medical assistants, lab techs, front desk representatives and physicians.Trained to perform DOT physicals, drug screens, lab test, and Breath Alcohol Testing.Filled in positions as needed to help manage the patient flow of the clinic.Maintained the clinic's inventory to ensure patients were given the supplies. Assisted with helping the clinic achieve their daily amount of patient visits.Responded to patient positive and negative reviews in person and online to build and maintain customer relationships.

Lead a team of 15 customer representatives to help implement the mission of our organization.Participated in team development activities every month to achieve performance goals.Created weekly reports for team members to help them deliver exceptional customer service.Coached individuals on performance goals. Worked with the Microsoft Excel, Dynamics, and Sharepoint software systems.Assisted in raising $1,000,000 for the organization.

Assisting clients through a variety of activities that included but not limited to; CPR certification process support, processing donor contributions up $1,000 per transaction, and handling consumer inquiries. Responsible for managing a daily incoming and outgoing activity log of 30+ calls, and emails regarding consumer health and nutrition information. Providing regular input on strategies and improvements during monthly growth meetings to improve organizational growth. As a Youth Market Support Specialist, I helped raise over $250,000 in one year through the fundraising of the Kid's Heart Challenge.

Assisted patient on-boarding process, and prospective patient orientation activities. Assisted in implementing a streamlined process for patients to register with the hospital. Facilitated meetings with patients to discuss their health services, and assisted patients with navigating through financial service resources.

Cultivated and maintained professional relationships with physicians, office managers, and external vendors.Performed back office duties such as obtaining patient’s vital signs, performing injections, and drawing blood.EMR experience working with NextGen.Obtained insurance verification for patients.

-Assisted patients in developing financial payment plan-Assisted hospital in screening patients for Medicaid-Developed skills in patient education-Handled daily office tasks

-Caregiver to children from age 6m to 3y.-Coordinated and managed daily activities-Assisted in daily office duties

-Coordinated monthly Professional meetings-Corresponded with members of NABA in executive meetings-Assisted speakers prior to Professional meetings-Attended leadership conferences

-Received Student Leadership Award-Recorded minutes for monthly meetings-Developed agendas for monthly meetings-Assisted in Student Leadership Conference-Lead program at the Student Leadership Conference

-Collected patient's vital signs-Performed various health exams on patients-Phlebotomist-HIPAA trained

Master Of Business Administration (M.B.A.): Health Care, Health/Health Care Administration/Management, 3.8 Gpa

Bachelor Of Science (B.S.), Health Sciences/ Health Services Administration, 3.1 Gpa

Activities and Societies: Delta Sigma Theta Sorority, Inc., Judah Chorale, Greek Judicial Board, National Pan-Hellenic Council

Bachelor'S Degree, Finance

Activities and Societies: Delta Sigma Theta, Association of Black Collegians, National Association of Black Accountants

As, Business Administration, 3.4 Gpa

Activities and Societies: Student Government Association

Medical Assistant

Activities and Societies: National Technical Honor Society, Health Occupations Students of AmericaRegistered Medical Assistant.