Undergraduate student in English Major, master’s degree in marketing management and People Management with Emphasis in Organizational Leadership, Undergraduate degree in Business Administration, with more than 10 years of experience in the Commercial area, working in large national and multinational companies, highlighting the segments of startups, pharmaceutical industry, automotive industry, digital platforms, among others. Expertise in planning strategies and managing guidelines focused on the new business’ commercialization and expansion (Key accounts - B2B), aiming to achieve the company's objective and increase profitability, having already worked with negotiation and management of estimated portfolios 430 thousand BRL per year. Consolidated experience in commercial management, prospecting for new customers and business, working with the entire sales cycle management: Prospecting, loyalty, service, relationship, and after-sales, offering all customer support in case of any doubts, focusing on their retention, experience, and success. Robust performance in the analysis of the client portfolio’s profitability, identifying opportunities to maximize results and operational efficiency. Solid knowledge in preparation of management reports, monitoring of performance indicators and provision of subsidies to support strategic decision-making. Highly qualified professional to manage and lead people, working with high performance team leadership. Organized, responsible and flexible. Keywords: Key account, B2B, account management, commercial management, sales, new business, expansion, operations management, commercial operations, strategic planning, commercial planning, customer prospecting, customer loyalty, customer service, customer relationship, process analysis, process mapping, process improvement, commercial processes, commercial proposals, commercial actions, project management, management reports, indicators.