- Manage a team of 5 people: 2 campaign managers, 1 integrator and 2 developers. Team working on 3 brands: Pierre&Vacances, CenterParcs, SunParcs and on 5 main markets: France, Belgium, Germany, Netherlands, Switzerland.- Maintain a high level of service and quality for internal clients, in particular by ensuring that subjects are prioritized according to business imperatives- Be a strong contributor to the improvement and activation strategy of our databases- Manage and participate in the team's operational issues: targeting, segmentations, print, triggers, etc.Project follow-up :- Work with the IT on projects of evolution of the tool, segmentation, remarketing...- Work with Data on the strategy to adopt on the activation of customers according to their behavior - work with external partners : Notify, Tinyclues, MovableInk... - Establish a global roadmap of the customer journey in the PVCP Group- Monitoring the contactability and health of our IPs (Everest)

Campaign manager emails/triggers/print/push Sms Follow-up of projects in relation with IT (remarketing...) Work with several brands: CenterParcs, SunParks, P&V Work in English with an international team: Germany, Belgium, Netherlands Development and implementation of A/B test Optimization of workflows Analysis and optimization of delivery schedules Optimization of processes and training of direct marketing CRM teams Monitoring of deliverabilityAudit, assessment and recommendations

-réalisation opérationnelle des campagnes CRM (courrier, email) sous Néolane :Paramétrage des workflows (ciblages, a/b testing, intégrations, diffusions).Extractions des fichiers mailings postaux et diffusions des emailings.Surveillance de la délivrabilité des emailings.Recommandations d’optimisation des campagnes-pilotage des opérations logistiques :Réalisation des plans de routages.Négociation des devis avec les prestataires.Etablissement et suivi des plannings de production.Pilotage, contrôle et suivi des coûts et délais des opérations confiées auxprestataires externes avec réalisation des bilans de fin d’opération (synthèse,axes d’améliorations) et suivi des budgets des opérations en collaborationavec le contrôle de gestion.