● Supply Planning○ Ensure good implementation of the demand planning system○ Ensure new SKU codes are updated in the file○ Create systems and processes to ensure minimal inventory count discrepancies including collaborating with Warehouse Staff○ Manage and implement procurement processes for non-finished goods purchases● Order to Cash○ Ensures all orders are correctly logged in the inventory system○ Manage and collaborate with the Warehouse Staff on accurate… Show more ● Supply Planning○ Ensure good implementation of the demand planning system○ Ensure new SKU codes are updated in the file○ Create systems and processes to ensure minimal inventory count discrepancies including collaborating with Warehouse Staff○ Manage and implement procurement processes for non-finished goods purchases● Order to Cash○ Ensures all orders are correctly logged in the inventory system○ Manage and collaborate with the Warehouse Staff on accurate deliveries ○ Lead AR follow-up for some accounts● E-commerce Platform Steward○ Ensure that the products are updated across all e-commerce platforms○ D2C Customer Service● Watsons Operations Process Steward● General○ Have the foresight to know the systems needed for our operations and initiate them○ Interim support for CEO for ad hoc/admin tasks Show less

● E-commerce Customer Communication:○ Efficiently handled customer messages and inquiries on our e-commerce platforms.○ Provided excellent customer service by addressing questions and concerns promptly and professionally.● Sales Lead Generation Support:○ Assisted the sales team in identifying and qualifying potential leads.○ Collaborated with the sales team to develop and implement lead-generation strategies.● Operational Projects and Task Support:○ Contributed to… Show more ● E-commerce Customer Communication:○ Efficiently handled customer messages and inquiries on our e-commerce platforms.○ Provided excellent customer service by addressing questions and concerns promptly and professionally.● Sales Lead Generation Support:○ Assisted the sales team in identifying and qualifying potential leads.○ Collaborated with the sales team to develop and implement lead-generation strategies.● Operational Projects and Task Support:○ Contributed to various operational projects and tasks, ensuring their successful execution.○ Worked closely with cross-functional teams to streamline processes and enhance operational efficiency.● Accounts Receivable (AR) Collection:○ Helped manage accounts receivable by following up with customers on outstanding payments.○ Maintained accurate records and documentation related to AR collections.● Additional Responsibilities:○ Took on other reasonable tasks assigned by the Company that leverage your expertise and contribute to our overall success Show less

● Data Entry● Lead Generation ● Research ● Admin Tasks

● Managed different Social Media Accounts ● Conceptualized, created, and scheduled contents● Responded to and encouraged engagement before and during the publishing of content ○ Inbound Engagement ○ Outbound Engagement● Hashtag Research ● Course Creation● Administrative Support● Bookkeeping● Other Admin Tasks

● Email and Calendar Management● Customer Care Support (Email, Chat, Call)● Calculated and Sent Invoices● Calculating payroll for clinicians● Updating of CRM● Housekeeping of Clinician CRM● Checked and updated Clinician case notes● Social Media Marketing: Conceptualized, created, and scheduled contents● Created reports, as needed● Other Admin Tasks

● Monitored Facebook/Instagram Ads● Customer Support○ Chat, Email, and Call Management ● Closing sales● Gathering of orders ● Adding tracking details and order details on Messenger/Instagram● Updating Sales/Inventory in Google Sheet● Tracking & and coordinating with the courier, and customers● Other Admin Tasks

● Called business executives and pitch them on attending our sell-out live events● Searched for new leads online in addition to the leads provided by our marketers● Managed client relationships post-sale and secure re-bookings for next year● Tracked sales updates and run reports in our CRM database● Attended business events and meet clients onsite (for live events)● Beat revenue goals and other KPIs laid out by management● Followed up with the executives by email and… Show more ● Called business executives and pitch them on attending our sell-out live events● Searched for new leads online in addition to the leads provided by our marketers● Managed client relationships post-sale and secure re-bookings for next year● Tracked sales updates and run reports in our CRM database● Attended business events and meet clients onsite (for live events)● Beat revenue goals and other KPIs laid out by management● Followed up with the executives by email and phone Show less

2021 Top 8 Medical Representative Growth Performer2019 Growth Driver Achiever2019 133% Sales Performance

● Cleared and responded to emails ● Scheduled meetings ● Posted job advertisements ● Wenr through candidates in job advertisements ● Sourced suitable candidates using the respective scorecard’s requirements ● Scheduled interviews with candidates● Organized calendars ● Performed market research ● Created presentations, as assigned ● Drafted messages ● Created Google Sheets as required● Any ad-hoc admin work (data entry, organized games, collected… Show more ● Cleared and responded to emails ● Scheduled meetings ● Posted job advertisements ● Wenr through candidates in job advertisements ● Sourced suitable candidates using the respective scorecard’s requirements ● Scheduled interviews with candidates● Organized calendars ● Performed market research ● Created presentations, as assigned ● Drafted messages ● Created Google Sheets as required● Any ad-hoc admin work (data entry, organized games, collected personal messages for farewell e-cards, prepared paperwork, created Google Sheets as required) Show less