Holds expert knowledge in company's product line by communicated accurately to sales, service, and marketing, providing technical support to sales and customers, and creating balance between sales and manufacturing by remaining as the primary technical resource. Performed troubleshoot, conducted product demos, attended seminars and trade shows, and conducted sales calls presentations. Coordinate and plan all aspects of seminars, as well as provide training to students on various types of equipment. Facilitates product line and industry practices training both within the organization and externally to customers and vendors. Provides support for presentations and product demonstrations for new customer applications and the testing of various processing machines.