Brands in charge: usmile Vietnam (July 2022 - Dec 2023) and Dreame Vietnam (Oct 2023 - Now)- KOC/KOL Booking: + Research product, content trending... + Searching for potential creators, suitable for the brand and campaign + Contact to collect information and discuss cooperating with the Creator/Agency + Planning KOC for monthly Camp, New launch product based on Budget, Content, and Objectives + Process booking and implementation from start to finish: Finalize booking, Briefing, QC and Final content + Tracking Performance: Number of interactions, feedback from viewers, orders... From there, have the next action plan to make the content maximally effective- KOC/KOL Livestream: + Contact and propose deal list to pitching with KOC/KOL/Agency + Work with Platform (Tiktok & Shopee) to join to live session on Mega Birthday/Super Brand Day Camp + Follow up with the Ecom team to set up Livestream + Follow up with the Content team to train the product + Standby to follow up Livestream to resolve arising problems and provide information support to KOC (to check the price, deal, gift, product information...) + Report performance and find the next solution/action planSuccessful case: Vo Ha Linh - Black Friday 24 Oct 2023 - Shopee => Help to push Performance in usmile Viet Nam Black Friday: Sales year-on-year growth of 263%, total sales growth of 63.6%, with best seller model (usmile Y1S) order volume increasing by 822%- Content Inhouse: + Brief and QC content mix-match KOC/KOL's video + Brief edit video from the Brand's material- Report results to Leader - Work with Brand: to get Product Material, check product information, report weekly, monthly, quarterly (About: Creator, content, sale data, ads data, performance result...)- Work with: + External: KOC/KOL, Agency, Tiktok team, Shopee team, Brand + Internal: Admin, Accountant, Ecom, Content, Design and Production, Ads, Leader, Director

- Take responsibilty for Sample and Contract Payment- Work with Accountant, Warehouse and Sale admin- Training new member

I attend a Customer Development Next Gen Season 2 Program with Brand Vinshop - A mobile app of FMCG for GT

- Make a schedule to find information about potential business customers- Approach and find out the needs of customers through: phone, email, zalo, groups on facebook,...- Consult, introduce products to customers, persuade the customer choose the products- Set up appointments with customers