Having worked in the collection industry for over 32 years, I have been exposed to the good, bad and the ugly. The latter two were the catalyst for starting my own debt recovery firm. For over 21 years now, Norman & Associates has been blessed to experience continued growth. I am confident this is a direct result of our old time values and state-of-the-art technology systems. My debt recovery specialists use professionalism and diplomacy when speaking with the customer's of our client's. In addition to this, we deliver an unsurpassed level of customer service and dedication to our client's by always putting our client's interest first, and consistently delivering the results that they expect and deserve. An important aspect of our recovery methodology is that we understand how important your money is to you.When it comes to collecting past due receivables, one bad move could shatter a solid business relationship. For this reason, every debt recovery specialist knows when to apply pressure and how to negotiate. My entire staff understands the complex, sometimes fragile nature of collecting business-to-business debt. For that reason, we do everything within our power to ensure that you retain the business relationships that you have with your customer's. We don't burn bridges, we build them!!!Norman & Associates also has a consumer and medical division. We adhere to a strict code of ethics and maintain compliance with all Local, State and Federal Laws, including but not limited to the Fair Debt Collection Practices Act and all HIPAA laws. Our main focus is client centered collections with definitive results.Specialties: Business to Business Debt Recovery, Consumer & Medical Debt Recovery, Receivables Management, Business Process Outsourcing, Dunning Letter Campaigns, Skip Tracing, Asset Search