Van Johnson Email & Phone Number

Las Vegas, Nv, Us

• Manages contractors and projects to support and improve NV Energy’s growing portfolio of Demand Response programs with an emphasis on the development, implementation, and management of marketing and customer service operations. • Ensure for each customer facing business process that plans, resources, scope of work, budget, costs, schedule, and quality are well defined and implemented efficiently and effectively.• Responsible for education and training of front office resources. Responsible for developing and implementing customer education strategies as related to energy efficiency and demand response programs and technology.• Performs contract negotiation and management for contractors that provide services to Demand Response programs.

Lead Product Development of VOIP products and servicesProduct management of a portfolio of VOIP and SAS-based communication products and services

Visual Advantage is business consulting firm providing marketing services including: traditional and online opinion surveys, business location analysis, market campaign analysis, and customer service studies

Directed cross-functional teams to develop market demand forecasts for communications products for State, Regional Business Units and for 656 micro-region wire centers:• Developed and maintained powerful main frame data warehouse and client-server data bases and processes resulting in a 60% reduction in head count, with no loss in forecast efficacy.• Developed combinational forecasting methods and procedures, including time series, econometric and Delphi methods.

Directed cross-functional team of technology experts in analyzing CPUC rules, FCC initiatives and Congressional Bills for impact. • Coordinated CPUC audit of capital investment methods and decisions, involving a statistical sample of over $2B of capital investments.• Negotiated a complex audit settlement agreement and co-authored a comprehensive quality improvement plan.

Project lead for aircraft a vionics and flight simulation. Modified and testing software upgrades for onboard flight control and weapons systems computers. Supported flight simulation and flight testing of onboard avionics systems prior to deployment in combat.

Lead avionics 20 member techical team in support of aircraft avionics.Maintained and repaired onboard avionics systems and supported repair systems and processes.

Mba, Operational Research, Marketing

Bsee, Electrical Engineering

Activities and Societies: IEEE President, Howard Engineering Student Association Winner: Goodyear Scholarship