Van M. Townsend

Van M. Townsend Email and Phone Number

Returnship Associate @ Goldman Sachs | Customer Engagement, Driving Results
Van M. Townsend's Location
Arlington, Texas, United States, United States
Van M. Townsend's Contact Details

Van M. Townsend work email

Van M. Townsend personal email

n/a

Van M. Townsend phone numbers

About Van M. Townsend

As a business partner, I have led projects and teams that have improved efficiency, increased employee retention across various business units, as well as positioned organizations to be more profitable. I offer a blend of inspirational leadership, operational effectiveness, change management, and a passion for the customer experience.- Strong organizational and administrative skills: Excellent planning and end-to-end

Van M. Townsend's Current Company Details

Returnship Associate @ Goldman Sachs | Customer Engagement, Driving Results
Van M. Townsend Work Experience Details
  • Goldman Sachs
    Returnship Associate
    Goldman Sachs Feb 2024 - Aug 2024
    Dallas, Texas, United States
  • Amazon Fulfillment Centre And Service Provider
    Process Assistant
    Amazon Fulfillment Centre And Service Provider Oct 2023 - Feb 2024
    Irving, Texas, United States
    - Responsible for supporting daily management of department duties, including allocating labor, leading meetings, assigning job duties, and communicating with internal and external suppliers- Ensuring successful area performance through tracking, reporting, feedback and coaching of associates
  • Amazon Fulfillment Centre And Service Provider
    Amnesty Floor Monitor
    Amazon Fulfillment Centre And Service Provider Apr 2023 - Oct 2023
    Irving, Texas, United States
    - Responsible for maintaining the health of the robotics area, clearing obstructions, and troubleshooting disabled and malfunctioning robotic drives/arms
  • Vrt Holdings, Inc.
    President
    Vrt Holdings, Inc. Dec 2016 - Dec 2021
    Grand Prairie, Tx
    - Vetting various business investment opportunities for personal investment as well as consulting - Acquisition, build-out and eventual sell of Maaco of Keller(dba)
  • Maaco Collision Repair And Auto Painting
    Owner
    Maaco Collision Repair And Auto Painting Dec 2017 - Sep 2021
    Fort Worth, Tx
    As America's #1 auto paint and collision repair provider, Maaco has serviced more than 20 million cars since 1972 - Managed all aspects of day to operations of this franchise - Site selection and build-out, staffing, contract negotiations, parts and materials oversight, collision estimating, sales, vendor management, equipment purchasing and maintenance as well as quality control.
  • Fidelity Investments
    Sr. Customer Experience Manager
    Fidelity Investments Jan 2008 - Jun 2016
    Westlake, Tx
    - Responsible for driving interaction quality for the Personal Investments Phones organization in the Texas region and for the broader PI Service organization. Responsibilities included providing the national, functional and regional leadership of PI Phones with real-time customer insights and continuous actionable steps that to improve Fidelity’s ability to consistently deliver an exceptional total market leading experience to their customers.
  • Fidelity Investments
    Project Manager
    Fidelity Investments Dec 2004 - Jan 2008
    Westlake, Tx
    - Program management of ongoing Quality, Leadership, Risk as well as Scale and Profitability initiatives. - Project management through all phases of the project lifecycle from research to implementation.
  • Fidelity Investments
    Sr. Specialty Team Manager
    Fidelity Investments Oct 2002 - Dec 2004
    Westlake, Tx
    Help Desk Manager, Fidelity Personal Investments, Service Department (5/04 – 12/04) - Managed all aspects of day to operations of this specialty group of senior trading representatives that provided technical support to front line Customer Service Representatives.RISC Manager, Fidelity Personal Investments, Service Department (10/02 – 5/04) - Lead an inbound/outbound phone group responsible for risk mitigation at the site and national level on issues regarding trading on margin
  • Fidelity Investments
    Sr. Manager, Service Trading
    Fidelity Investments Mar 1998 - Oct 2002
    Westlake, Tx
    - Responsible for managing and developing 8 Team Managers in day-to-day brokerage operations. Responsibilities included driving results to and beyond established organization goals, hiring and developing new leadership and managing projects.

Van M. Townsend Education Details

Frequently Asked Questions about Van M. Townsend

What is Van M. Townsend's role at the current company?

Van M. Townsend's current role is Returnship Associate @ Goldman Sachs | Customer Engagement, Driving Results.

What is Van M. Townsend's email address?

Van M. Townsend's email address is va****@****ity.com

What is Van M. Townsend's direct phone number?

Van M. Townsend's direct phone number is +161791*****

What schools did Van M. Townsend attend?

Van M. Townsend attended Illinois State University.

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