Senior Director Of Business Operations And Client Services
CurrentSenior Director of Business Operations and DevelopmentAs the Senior Director of Business and Housing Operations I support the vision of the President of the organization in developing new business opportunities, implementing, and monitoring policies, procedures, and initiatives that enhanced and improved the business operation of the organization. These business operations include VETS box Manufacturing Plant, Residential Center for Veterans, VETS Work Center, Veterans Homeownership Program, Facilities Management, Emergency Solutions Grant, Client Services, and the NVOP Development Corporation that provides NVOP building management services. I am responsible for the day-to-day operations and daily activities pertinent to the several business operations, which included providing leadership, management, training, and instructions to 52 Team Members, Directors, Managers and Work Leaders, in each component, to assure that all procedures are adequate to the operation, and that cost-saving opportunities are maximized. As a member of the senior management team, I am involved in discussions and actions of other aspects of the operations, and have been assigned numerous special projects. I prepared cost plans, business plans, work flow charges, budgets, P&L management, and other business essential planning for over $5 million annual budget. Increased contract value and production revenue by 30% over last two years.