Support Stakeholders, managers and support daily operations of the organization;Managing schedules, coordinating meetings, supervising administrative staff;Assisted in budgeting and forecasting activities;Managing accurate records of accounts payable and receivable, ensuring timely payment and collection;Assisting in the preparation of financial statements;Support the compliance officer, and submit KYC reports and AML procedures.

Implementation and monitoring of policies and guidelines provided by the client, ensuring strict compliance with SLA and KPI metrics.Analysing and triaging incidents, including:Checking names against master data, sanctions lists and adverse media.Escalation of possible hits or positives to level 2 (L2).Identification and treatment of false positives.Proposing process improvements, with strategic recommendations for continuous optimisation.Collaboration with global and remote teams.

Sales team training and development;Sales expansion projects;Mentoring for small and micro-entrepreneurs, creating business plans and projects for sales areas;

Acquisition and prospection of new customers;Customer portfolio management;Analysis and opening of new accounts;Development of sales strategies and Closing of Investment Portfolio

Survey and identification of Sales Channel needsPMO-type support for governance and control of projects and initiatives in the area;Communication with stakeholders;Support Indirect Channel projects with Brazil, Mexico, and the USA;Monitoring the main KPIs of the Indirect Sell In and Sell Out Channel and Productionpresentation materials;Participation in the implementation of BI in the sales area;Design and execution of analysis and sales KPIs for Wholesale and Distributors;Sales team training;Breaking Goals for the sales team, according to S&OP;Responsible for processes related to the customer portfolio;

Creation of reports, KPI's, Forecasts, and maintaining databases;SLA identification and development of new sales area procedures;Survey and identification of sales area needs, track, escalate, resolve and report stakeholder issues;Support for Sales projects with Brazil, Mexico and the USA;Monitoring the main KPIs of the Indirect Sell In and Sell Out Channel and Productionpresentation materials;Responsible for processes related to the customer portfolio;

Survey and identification of sales area needs, Process modeling and identification of opportunities, and assessments of requirements with IT;SLA identification and development of new sales area procedures;Analyzes commercial data such as budgets, sales results, and forecasts;PMO-type support for governance and control of projects and initiatives in the Sales areaCommunication with stakeholders;Breaking Goals for the sales team, according to S&OP;Preparation of variable remuneration calculation and creation of sales incentives;Development of Commercial KPIs (Commercial Team Performance, ContributionMargin, Customers, Categories and Segment);Sales team training;Responsible for the National Sales Territory;Implementation and assessments of data presented from Salesforce;

Support for Sales projects;Sales Budget control; Calculation and breakdown of the monthly and annual sales plan, according to S&OP;Create of Commercial KPIs (Commercial Performance Team, Margin, Clients, Categories and Segment);Maintain Clients databases;Working together with IT area to develop BW, BI and SAP tools;

Management of the sales director's agenda and organization of sales team meetings;Organization of corporate events;Management and organization of the sales department budget;Contract control and registration of new customers;

Support to the commercial area;Elaboration of management reports in general;Shipment follow-up, cargo tracking and order scheduling;Issue of orders, Follow-up of Delays and Returns;Schedule meetings and manage appointments;Arrange travel and accommodation;Programming and continuation of financial processes.

Sales Support;Elaboration of management reports in general;Knowledge of statistical control, costs and sales;Issue of orders, Follow-up of Delays and Returns;