Establish and implement policies, goals, objectives, and procedures, organization officials, and staff members as necessary.Plan and direct activities such as promotions, coordinated and managed multiple priorities and projects.Troubleshoot and resolved problems, and handled customer complaints.Supervise the work of office, administrative, or customer service employees to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems.Identify, develop, and evaluate marketing strategy, based on knowledge of establishment objectives, market characteristics, and cost and markup factors.