Christopher Vance Email & Phone Number

Oklahoma City, Ok, Us

Claremore, Ok, Us

Oversee and manage the activities of IT technical units. Work closely with CIO and CTO to create and communicate strategic objectives. Redesign or develop new business processes to enhance the efficiency of the department and align with strategic directives. Transition organization to ITIL/COBIT-Built, Customized, Implemented Ivanti Service Manager for multiple business unit use-Built, Customized, Implemented Ivanti Endpoint Manager for patch management and endpoint configuration-Provide all levels of technical/process/personnel training-Serve as escalation point for all technical and administrative teams-Coordinate with federal regulators for auditing -Establish and maintain working relationships with all external technology vendors and affiliates-Strategize and oversee the remediation of any audit findings or technical security incidents -Perform advanced technology forensics as-needed-Provide guidance on appropriate enterprise infrastructure design to all teams

Oklahoma City, Ok, Us

● Serve as the IT Organization’s “troubleshooter”: manage large, delayed, or sensitive/high-visibility projects and initiatives across all areas of IT● Create new or improve existing Business Processes, integrating directly with ServiceNow as applicable● Provide technical guidance or hands-on expertise where needed● Design, oversee, and provide reporting for the Change Management process across all areas of IT

Oklahoma City, Ok, Us

Coordinate the efforts of nearly 60 IT Versatilists between Design and Operations Technical Teams to successfully roll out both infrastructure and user-facing services to OU's Private Cloud; Assist team members in realizing their full potential through professional growth and opportunities; Serve as a member of the OU leadership team to provide overall strategic direction for Shared Services; Design and oversee Change, Knowledge and Asset Management processes

Oklahoma City, Ok, Us

Manage and oversee the administration/design of infrastructure Windows services (Domain Controllers, Exchange, DNS, DHCP, DFS, File/Print, Web, etc.); monitor, configure and provision storage of NetApp and EMC SANs; automate client OS and application/configuration deployments via Group Policy and SCCM; assist in the administration of a 50+ server Citrix XenApp server farm and 3 VMware vSphere clusters housing over 200 virtual machines

Edmond, Ok, Us

Managed email and mail security infrastructures for two mail systems totaling over 16,000 mailboxes; served on a leadership board for IT change management; assisted in architecture design and management of network infrastructure and security; provided training and consultation for other campus IT endeavors

Tahlequah, Ok, Us

Designed and maintained network infrastructure; aided in managing the conversion of campus wiring from Token Ring to Ethernet; provided telephone and on-site technical support and network repair

Tahlequah, Ok, Us

Created custom applications for University and IT usage; designed and administered client software deployment services for all 3 campuses; managed University-wide migration from Windows NT to Windows XP

Tahlequah, Ok, Us

Assisted in the management, scheduling, training and disciplinary activities of up to 46 student workers; provided daily management of the work order system; served as Level 3 telephone and on-site technical support for the University

Master Of Business Administration (Mba), It Management

Bba, Information Systems Management

Management Information Systems