• Managed SaaS CRM and marketing software implementation projects, including its related data, for major pharma/life sciences clients in Europe (single and multi-country), based on Salesforce technology• Successfully managed scope changes, typically adding 15% extra revenue per project• Led planning optimization accelerating delivery of country implementations for a major pharma client with weeks • Proactively initiated an audit of marketing consent data spread over different systems for a major pharma client• Analysed databases and guided technical teams to resolve data-related issues• Recognized by clients for multiple smooth deployments• Used the IQVIA project management methodology based on a waterfall approach with embedded agile sprints or the client’s own agile approach (if requested)• Improved different SOP from our quality management system

• Managed implementation projects of SaaS CRM tools and related data for the pharma/life sciences industry across Europe• Coordinated multiple post-rollout enhancements to the CRM systems in 15 countries for a major pharma client, ensuring on-time delivery

• Managed implementation projects of SaaS CRM tools, including its related data for the pharma/life sciences industry across Europe• Co-designed a tool with Amgen (biotech) to streamline the healthcare professional segmentation and targeting process, cutting the time by weeks

• Managed implementation projects of CRM tools and related data for the pharma/life sciences industry across Europe

Fundamental Research at the Faculty of Pharmaceutical Sciences.