Vander Guerrero Email & Phone Number

Toronto, Ontario, CA

EventMobi is a worldwide leading tech platform reaching thousands of event planners and millions of attendees in over 70 countries. Enriching the event experience and empowering organizers, the EventMobi team is on a mission to change the way event organizers plan and deliver on-site, virtual, and hybrid events.

Toronto, Ontario, CA

Toronto, Ontario, CA

São Paulo, SP, BR

• Callix is a cloud-based provider that is using innovative technology to deliver a full-featured contact center solution for inbound, outbound and blended operations, through an end-to-end approach including SaaS and.
• Implemented and managed a new customer acquisition process, based on inbound marketing andinside sales, for SMB and mid-size customers of a cloud contact center solution (Callix)
• Headed implementation of customer on-boarding process to activate and engage SMB SaaS customers, including remote activation and training, concierge on-boarding and monitoring
• Directed adoption of customer success practice, including customer usage monitoring, NPS analysis, and customer risk management

Athens, GR

• Velti is the world's leading mobile marketing and advertising technology company, helping brands turn customers into lifelong brand advocates
• Assessed Velti’s market positioning for Brazil and LATAM, analyzing competition landscape, current customers satisfaction, and market trends
• Developed and executed Velti’s regional marketing and sales strategy, managed new sales and customer relationship management of mobile interactive campaigns for enterprise customers, generating a 50% increase in revenues

Sao Paulo, São Paulo, BR

• Headed post-merger integration between two software providers (Bulk SMS platform), to create a new integrated company and capture merger synergies, resulting in 20%+ growth in profits in one year
• Reorganized sales organization and processes for enterprise sales and SMB inside sales, increasing sales volume and customer retention, resulting in 53% growth in sales
• Managed shareholders relationship and Board of Directors meetings forging a productive environment and accelerating corporate development through 2 new acquisitions

Denver, Colorado, US

• Managed sales team of 10+ for mobile VAS (Valued Added Services) portfolio, including corporate mobile managed services (TEM and MDM services), bulk SMS enterprise services, mobile marketing solutions and micro-payments
• Defined and oversaw sales strategy, market assessment, account planning, pipeline management, P&L forecasting, and product pricing, generating 50% growth in customer usage
• Directly handled account management and customer relationship management for key strategic enterprise customers

Denver, Colorado, US

• Directed team of 100+ to consolidate and reorganize regional operation, integrating 5 Latin American countries under the same sales and project delivery organization
• Participated in the acquisition and conducted the integration of a competitor from Argentina creating local company presence
• Stabilized and reverted a negative cash flow situation, reviewing cost structure, negotiating debts and increasing sales, reaching operation breakeven and generating a 40% growth in revenues

Denver, Colorado, US

• Developed a B2B managed services offering for enterprise customers including mobile telecom outsourcing, telecom expense management, and mobile device management generating more than $25M in new revenues per year
• Built and developed a team of 20+ to run a telecom managed services operation including: billing and audit analysts, carrier relationship managers, pre-sales engineers, and customer support analysts
• Managed mobile operators partnerships and long-term relationship including RFP (Request for Proposal) process, service purchase, audit and claim process, technical support and business development, successfully.

Denver, Colorado, US

• Managed implementation of the first large scale mobile SFA (Sales Force Automation) project in Brazil for AB-InBev, delivering the mobile solution, wireless data services and mobile devices for 2,000+ sales.
• Conducted at Bunge a 2 years consulting project to optimize telecom management practice including RFP preparation, operational processes definition, billing audit and claim process implementation, resulting in savings.

Master’S Degree, Information Systems Applied To The Product Development Process

Bachelor’S Degree, Mechatronics Engineering