Projects & Operations Practice Leader at Bematize, provides support on client implementations, on going processes, system administration and process improvement of corporate benefits, as well as identifying client needs and providing consulting services.Has over 14 years experience in the retirement and benefits business, having worked as a professional project manager during seven of them, for one of the market's largest international consultancy company. During this period he managed all their projects portfolio for the benefits administration business.His extensive experience as a project manager has granted him successful results in improving processes and information systems on outsourced pension programs and benefits administration.Holds a bachelor degree in Physics from UnB - University of Brasília, an MBA on Information Technology from the São Paulo University and is a certified PMP (Project Management Professional), PRINCE2 Practitioner (Projects In Controlled Environments), ITIL Foundations v.3 and CobiT 4.1