Vandy Vo

Vandy Vo Email and Phone Number

I work in Desktop Support! @ Convergence, LLC
Garden Grove, CA, US
Vandy Vo's Location
Garden Grove, California, United States, United States
Vandy Vo's Contact Details

Vandy Vo work email

Vandy Vo personal email

n/a

Vandy Vo phone numbers

About Vandy Vo

As a college graduate from Cal State Fullerton with a degree in Information Systems and two minors in Asian-American Studies and American Studies who wants to contribute in improving the growth of companies and client's businesses through effective and efficient uses of technology. As child, I grew up exploring and tinkering with computer's software and hardware. As I grew older, I developed a passion with computers and technology. It started with tinkering settings on Windows operating systems to improve user experience and diagnosing and troubleshooting computer problems because many issues are usually an easy fix. From there, my passion expanded to experimenting different software in an isolated environment and finding interest in building and managing an network/server infrastructure. Adopting to newer technology too soon is costly and may not be stable enough to support existing software and hardware that companies have already implemented. I, myself am an early adopter that enjoys experimenting and utilziing newer technology before everyone else starts adopting. I want to ensure companies are growing and gaining a competitive edge by have the right resources and manpower to try out new technology before implementing them on a company-wide scale

Vandy Vo's Current Company Details
Convergence, LLC

Convergence, Llc

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I work in Desktop Support!
Garden Grove, CA, US
Employees:
165
Vandy Vo Work Experience Details
  • Convergence, Llc
    Convergence, Llc
    Garden Grove, Ca, Us
  • Convergence, Llc
    It Help Desk Support
    Convergence, Llc Sep 2021 - Present
    - Assisting clients with troubleshooting hardware & POS software issue- Setup, configure and deploy POS devices with in-house software pre-loaded on each device- Testing new software builds on a weekly basis
  • County Of Orange
    Desktop Support Technician
    County Of Orange Mar 2021 - Jun 2021
    Us
    - Supported end-users with iPads at COVID Vaccination Pods and patients with scheduling & vaccination record issues.- Deployed and maintained 50+ iPads during normal operating hours
  • Saic
    Desktop Support Technician
    Saic Mar 2021 - Jun 2021
    Reston, Va, Us
    - Assisted clients with hardware and software issues- Configured and deployed devices to clients on the field
  • St. Joseph Health
    End User Support Specialist
    St. Joseph Health Jan 2021 - Mar 2021
    Irvine, Ca, Us
  • St. Joseph Health
    End User Support Specialist
    St. Joseph Health Nov 2020 - Dec 2020
    Irvine, Ca, Us
    - Supported users at offices, clinics, and remote locations.
  • Hoag Hospital
    Desktop Support Technician
    Hoag Hospital May 2020 - Oct 2020
    Newport Beach, Ca, Us
    - Swapped existing hardware for new hardware meeting newer standards- Imaged and deployed PCs to end users.- Utilized SSCM and Active Directory to manage and deploy solutions to end-user's device
  • Hoag Hospital
    Technical Support Specialist
    Hoag Hospital Feb 2020 - Apr 2020
    Newport Beach, Ca, Us
    - Deployed, replaced, and configured 150 card readers across Hoag Hospital and Medical Groups- Tested and troubleshooting card readers to ensure they're working properly- Configured, troubleshoot, and imaged more than ten PCs- Setting up PCs and cable management for clients and new hires- Tracked and inventoried new and existing assets using a spreadsheet.
  • Chaptech
    Tech Support Specialist
    Chaptech Sep 2019 - Nov 2019
    - Provided IT solutions to clients in computer software & hardware, networking, and data recovery. - Performed on-site service installs and setting up PC's, smart home devices, security cameras, and electronics.
  • Ocapica
    Tip-Top Intern
    Ocapica Jan 2018 - Jul 2018
    Garden Grove, California, Us
    • Troubleshoot, install, update, configure, and deploy PC’s for Allied Health Academy (AHA)• Maintain PCs by installing latest Windows Update patches, installing latest software version, and upgrading them to the latest Windows 10 build• Analyze 4 laptops to determine performance improvements strategies such as disabling auto-updates and removing unneeded software, resulting in the improvement of load times of operation• Manage an online database to track student attendance for Allied Health Academy • Support intern program through interacting with students and document intern’s weekly blog post on AHA’s Wordpress site• Develop workshops and curricula for students to participate and spark interest in college and health profession fields. • Assist employees with moving and rearranging IT equipment during office rearrangement
  • Csuf Asian Pacific American Resource Center (Aparc)
    Cataloger
    Csuf Asian Pacific American Resource Center (Aparc) Jun 2017 - May 2018
    - Cataloged approximately 24-30 books per day into an online database- Managed an online database of books in order for students to use for their class assignments or projects.- Assisted the director and other staff members within APARC on various tasks and assignments- Organized and planned events and decorations with staff members- Fulfilled front desk duties when none of the student assistants are present- Performed basic administrative tasks as a front desk assistant

Vandy Vo Skills

Microsoft Office Microsoft Excel Microsoft Word Powerpoint Computer Hardware Troubleshooting Internet Troubleshooting Virtualization Windows Mac Linux System Setup Multi Tasking Easily Adaptable Early Adopter Teamwork Operating Systems Vmware Workstation Application Virtualization Vmware Virtualbox Engaging People Engaging Engaging Content Adaptation Microsoft Outlook Youth Mentoring Hardware Support

Vandy Vo Education Details

  • California State University, Fullerton
    California State University, Fullerton
    General
  • Orange Coast College
    Orange Coast College
    Pre-Pharmacy Studies

Frequently Asked Questions about Vandy Vo

What company does Vandy Vo work for?

Vandy Vo works for Convergence, Llc

What is Vandy Vo's role at the current company?

Vandy Vo's current role is I work in Desktop Support!.

What is Vandy Vo's email address?

Vandy Vo's email address is vv****@****oag.org

What is Vandy Vo's direct phone number?

Vandy Vo's direct phone number is +171479*****

What schools did Vandy Vo attend?

Vandy Vo attended California State University, Fullerton, Orange Coast College.

What skills is Vandy Vo known for?

Vandy Vo has skills like Microsoft Office, Microsoft Excel, Microsoft Word, Powerpoint, Computer Hardware Troubleshooting, Internet Troubleshooting, Virtualization, Windows, Mac, Linux, System Setup, Multi Tasking.

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