Vanessa Hernandez Email & Phone Number

Barcelona, Catalonia, Spain

• To have a general and deep understanding about the customer service operations• To provide early product / design / prototype feedback • To collect the external stakeholder painpoints and prioritize them based on company and department OKRs• To understand and give visibility about the business requirements to the rest of the stakeholders• To maintain all stakeholders informed about statuses, ETAs, updates and delays on the rollout of projects/products• To help coordinating… Show more • To have a general and deep understanding about the customer service operations• To provide early product / design / prototype feedback • To collect the external stakeholder painpoints and prioritize them based on company and department OKRs• To understand and give visibility about the business requirements to the rest of the stakeholders• To maintain all stakeholders informed about statuses, ETAs, updates and delays on the rollout of projects/products• To help coordinating rollouts of the products to the different markets• To propose rollout plans for the different regions Show less

Barcelona, Catalonia, Spain

• To be the Finance point of contact for the rest of the departments when implementing new products• To ensure alignment within the Finance department when developing new products or improving products already existing• To maintain all stakeholders informed about statuses, ETAs, updates and delays on the rollout of projects/products• To draft products request for the Finance departments• To contribute with impact assesments to the tech department to properly establish… Show more • To be the Finance point of contact for the rest of the departments when implementing new products• To ensure alignment within the Finance department when developing new products or improving products already existing• To maintain all stakeholders informed about statuses, ETAs, updates and delays on the rollout of projects/products• To draft products request for the Finance departments• To contribute with impact assesments to the tech department to properly establish priorities• To give support to the department about developments affecting Finance Operations and the ERP Show less

Barcelona, Catalonia, Spain

• To ensure data accuracy for Finance operations (billing, accounting, tax declarations)• To contribute with data integrations process with 3rd parties in order to have legally compliant operations in countries outside the UE.• To give data support for new business products.

Barcelona Area, Spain

• To ensure the data correctness of the data reflected in the stakeholders invoices• To ensure stakeholders payments are punctual• To attend and resolve all incidences that may present during the billing process and afterwards• To implement Mycrosoft Dynamics Navision as Glovo's ERP• To onboard and train Junior members of the team

Barcelona Area, Spain

• To analyze the cost structure of the competitors• To identify strengths and weaknesses in the cost structure

Caracas Area, Venezuela

• To analyze financial statements and indicators,• To evaluate the productive sector and the economic situation of the country,• To determine the companies payment capacity and financial needs,• To write reports about the companies.

Master’S Degree, Marketing, Master In Marketing Management With Specialization In Strategic Communications

Bachelor Of Science (Bsc), Economics