Collaborated with product owners, team members, technologists and other scrum masters to define solutions and drive progress.Collaborated with project owners and team members to set ambitious but achievable goals.• Facilitated Scrum framework – sprint planning, backlog grooming, daily scrums, sprint reviews and sprint retrospectives.• Participated and aware of all sorts of agile ceremonies• Led sprint reviews, daily scrums and planning meetings to realize full… Show more Collaborated with product owners, team members, technologists and other scrum masters to define solutions and drive progress.Collaborated with project owners and team members to set ambitious but achievable goals.• Facilitated Scrum framework – sprint planning, backlog grooming, daily scrums, sprint reviews and sprint retrospectives.• Participated and aware of all sorts of agile ceremonies• Led sprint reviews, daily scrums and planning meetings to realize full team engagement.• Managed product backlog and supported Scrum framework for monthly sprint releases Proactively identified and found ways to resolve issues to prevent distractions and keep projects on track.• Anticipated impediments to team delivery involving cultural barriers and logistical challenges.• Managed and motivated project teams to promote collaboration and keep members on-task and productive. Show less

Business Development (Providing solutions and maintaining relationships with clients).Requirement gathering with existing and potential customersCommunication and training of requirements and solutions to different stakeholders.Negotiation and relationship management. Issue resolution.Represent the company in trade shows, conference, and other events.Infrastructure Advice / Software LicensingInternal Audit in the Process of Certification of ISO Quality… Show more Business Development (Providing solutions and maintaining relationships with clients).Requirement gathering with existing and potential customersCommunication and training of requirements and solutions to different stakeholders.Negotiation and relationship management. Issue resolution.Represent the company in trade shows, conference, and other events.Infrastructure Advice / Software LicensingInternal Audit in the Process of Certification of ISO Quality Standards9001-2008.Continuous improvement managementExternal consultingSoftware and Hardware Audit Show less

Mentor people to achieve their training goals.Customize solutions to student’s and company’s needs, from face-to-face sessions to online sessions.Manage the proctoring environment for certification exams through Person Vue and Prometric.Sale of courses to public and private organizations (on-site and remote)

Maintaining customer service standardsHandling client enquiries.Supporting team membersRepresenting the companyAttending meetingsSetting and achieving targetsManaging databases