Vanessa Almendro Email & Phone Number

Boise, ID, US

Meridian, Idaho, United States

Boise Metropolitan Area

Boise, Idaho Area

Performed accessibility software testing for one of Lionbridge’s clients, Microsoft (with focus on their software suite Microsoft Office). Performed functional and accessibility software tests in various platforms and devices, revised online tutorials and collaborated with said tutorial’s writers to improve accessibility content. As the team lead I.

Boise, Idaho Area

Performed software and hardware testing for one of Lionbridge’s clients, FileMaker (a software company owned by Apple, Inc.). Performed functional and linguistic (Brazilian Portuguese) tests and helped with administrative duties. As the team lead I assisted the team members with their testing tasks, technological needs and HR inquiries; I was also the.

Meridian, ID

Called several organizations and businesses all over Brazil to market a voice solution for warehouses called Vocollect (made by Honeywell). Worked closely with the Latin American representative and local vendors to sell, install and support the innovative system. Organized and ran meetings between companies and Vocollect, translated pamphlets and.

Boise, Idaho Area

Performed software and hardware testing for one of Lionbridge’s clients, Blackberry (former RIM). Performed functional and linguistic (Brazilian Portuguese) tests and helped with administrative duties. Filled in for tech leads when they were not available, and assisted them when needed. Succeeded in a demanding, fast-paced, and challenging environment.

Boise, Idaho Area

Helped the Customer Support Agents with their tasks, organized schedules and projects, worked closely with Human Resources and the Financial Director. Worked on translations for the company’s website and the development of manuals and handbooks for clients; helped with sales, customer satisfaction surveys, customer retention, data entry, financial reports.

Eagle, ID

Helped clients via phone and email with issues that ranged from technical support to billing, in Portuguese and English. Worked on translations for the company’s website and the development of manuals and handbooks for clients; helped with sales, customer satisfaction surveys, and fraud prevention.