Translation English to Portuguese and Portuguese to English.

Responded to customer inquiries in accordance with Ibotta policiesClarified Ibotta policies to Ibotta customers and resolved customer disputesIdentified potential fraud attempts and trendsAs a Customer Service Representative with Ibotta Inc., I mastered the discipline, self-motivation, time management, and organization necessary to succeed independently. I quickly learned the ropes and became recognized as a team member that consistently exceeds expectations, with my ability to answer customer questions accurately, efficiently, and in alignment with requirements. After only four months with the company, I was promoted to be a coordinator that helps new Customer Service Representatives learn to respond to customer inquiries. Now, I have taken on additional project responsibilities, while maintaining my high metrics as I juggle competing priorities

Facilitated communication between Portuguese-speaking students and English-speaking educational representatives to sell educational courses to international students. Regularly exceeded sales targets and developed advertising material for the international student market.As a Sales Consultant with Egali, a student exchange program provider, I worked with my team to consistently exceed sales targets, leading to our team receiving recognition for being the highest sales office in the company internationally.

Responsible for digital communication and elaboration of new marketing strategy. Among others my main accomplishment was the creation and development of an app with the objective of bringing the clients closer to the company, followed by the elaboration of a filter system in order to obtain a more personal communication with the consumer.

Managed accounts, including expenditures and receivables. Managed social media content, wrote copy for website. Created and managed promotions of new products.In the insurance industry in Brazil, I learned how to drive a successful business approach through networking, sales, and customer service. Working in the family insurance business taught me that completing every project with integrity is the foundation of a successful business, and cultivating good relationships among your peers will take you a long way. My father always used to say, “A happy customer might tell one friend about your business, but an unhappy customer will tell the world.” I consistently closed insurance sales by making people feel safe and protected through consultation to develop products that were right for the customer, so I am confident that I can bring this approach to your company.