• Ensure all projects are delivered on-time, within scope, and within budget• Coordinate with internal teams for flawless execution of projects• Develop project plans to monitor and track progress using Jira• Manage over 100 mass tort dockets through lien operations from intake to completion bringing in approximately $400,000 in revenue per docket• Perform risk management• Maintain databases and all other tools with up to date and accurate information• Analyze and interpret data to provide instructions for input into database • Establish protocols to streamline ways to process information

• Expert in Medical Lien Resolution and negotiation of complex Private Health Insurance and Worker Compensation liens• Negotiated a $1.9 million medical lien down to $20,000• Assist case analyst with escalated issues, problem cases, and difficult agencies• Managing of large data sets that require advanced excel skills for Mass Tort Product liability lawsuits• Auditing medical claims itemization, investigating discrepancies, and reviewing medical records• Worked with internal and external teams to improve policies and processes for data submissions and Case Analyst training material• Ability to interpret legal documents and conduct legal research and investigations • Knowledge of Subrogation Law and Reimbursement Rights, Plan Language, and State Statutes• Spearhead development of protocol to track lien notices• Successfully worked under pressure to resolve liens and generate revenue

• Performing initial intake by a thorough telephone screening to determine eligibility for services • Conducting outreach about ICWC services to social service and law enforcement agencies• Completing legal forms, gathering evidence and preparing cases for filing. • Managing and monitoring client data collection, client database, office phone and calendaring systems

• Conduct face to face interviews in English and Spanish to determine level of need and appropriate next steps• Review legal documents, draft pleadings, motions, orders, and support attorney as needed• Analyze if statutory grounds exist to modify court orders• Perform investigations to locate absent parents, , financial information, foreign judgments, and support orders

• Provided legal advocacy to victims of domestic abuse, child abuse, and individuals at risk• Explained to clients their legal rights in respect to criminal, civil, and family law• Interpreted for Spanish-speaking clients in presence of court commissioners• Communicated with law enforcement and district attorney’s office to maximize the effectiveness of restraining order

• Exposure to all phases of research: idea development, data collection, data analysis, and presentation of findings• Utilized research databases to examine literature reviews that focused on discrimination, race-related stressors, mental health, and ethnic identity

• Developed lesson plans and organized educational activities for 7 children with diverse personalities

• Implemented behavioral therapy for kids with Autism

• Managed 10 food locations totaling 50 employees and increased net sales• Managed employee Schedules • Problem Solving• Customer Service • Handled large sums of money and performed proper cash drops