Leading a team of client success consultants within FICO EMEA, building trust, delivering excellence. Responsible for 100+ accounts in the region.

Responsible for delivery portfolio of $14m across 30 Initiatives and the BAU Portfolio across 200+ Data Assets including financials, resource / capacity management, stakeholder engagement and delivery excellence. UK Director for Delivery Function.• Inspire a customer-aware, innovative and trusting culture and provide leadership to various technical development and support functions that deliver major transformation projects, minor functional releases, maintenance releases and support… Show more Responsible for delivery portfolio of $14m across 30 Initiatives and the BAU Portfolio across 200+ Data Assets including financials, resource / capacity management, stakeholder engagement and delivery excellence. UK Director for Delivery Function.• Inspire a customer-aware, innovative and trusting culture and provide leadership to various technical development and support functions that deliver major transformation projects, minor functional releases, maintenance releases and support issues. • Line management of Development Team Leads, Developers and other technical and operational roles in UK (team of 7 FTE’s and 30+ Contractors).• Developed and executed an operational strategy for the department, ensure it is aligned to Global and Departmental business strategy and our client needs (internal and external).• Created and led the Delivery Centre of Excellence serving as departmental focal point for setting industry standard methods of practice, governance and business operations for 300+ people. Initiatives range from high quality standardised knowledge transfer plans supporting the location strategy, to models for personal training plans and ensuring operations conduct deliveries using Agile methodology. • Ensure the business and vendors adopt the company defined Agile framework effectively and put in place methods of monitoring effectiveness. Show less

Dual accountabilities; firstly responsible for developing our architectural vision, expanding the UK Reference Architecture creating a consistent, scalable and repeatable set of solutions, combining the best of Experian’s core capabilities including Data, Software / Platforms, Analytics and Consultancy across the full customer lifecycle to meet the needs of the market.Secondly, client architecture sector head of largest vertical in the UK; solution and approval authority for all large… Show more Dual accountabilities; firstly responsible for developing our architectural vision, expanding the UK Reference Architecture creating a consistent, scalable and repeatable set of solutions, combining the best of Experian’s core capabilities including Data, Software / Platforms, Analytics and Consultancy across the full customer lifecycle to meet the needs of the market.Secondly, client architecture sector head of largest vertical in the UK; solution and approval authority for all large and/or complex Banking solutions, ensuring the overall solution was correctly assessed, robust and aligned to clients’ business outcomes, technology strategy, commercially viable, and deliverable. Show less

Working with Major UK Banks consulting within Retail Consumer and Commercial Credit Risk across data, software and analytics.

Responsible for managing the full project lifecycle including the initiation, development, implementation and maintainance of new and innovative propositions for strategic initiatives at Experian within the collections industry.