Vanessa Caldera Email and Phone Number

- Conducts strategic data analysis, identifies insights and implications and make strategic recommendations, develops data displays that clearly communicate complex analysis.- Mines and analyzes data from various banking platforms to drive optimization and improve data quality.- Deliver analytics initiatives to address business problems with the ability to determine data required, assess time & effort required and establish a project plan.- Consults with business clients to determine system functional specifications. Applies comprehensive understanding of how multiple areas collectively integrate to contribute towards achieving business objectives.- Consults with users and clients to solve complex system issues/problems through in-depth evaluation of business processes, systems and industry standards; recommends solutions.- Leads system change process from requirements through implementation; provides user and operational support of application to business users.- Formulates and defines systems scope and objectives for complex projects through research and fact-finding combined with an understanding of applicable business systems and industry standards.- Impacts the business directly by ensuring the quality of work provided by self and others; impacts own team and closely related work teams.- Drives communication between business leaders and IT; exhibits sound and comprehensive communication and diplomacy skills to exchange complex information- Update periodic metrics to assess quality of execution reporting and management.- Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

• Develop and create comprehensive data reports and visualizations for CDPH employees and stakeholders of electronic lab reporting (eLR) data to showcase current trends and statistics of California patients.• Integrating select healthcare organizations (HCOs) to a pilot program to utilize electronic case reporting (eCR) on California Reportable Disease Information Exchange’s (CalREDIE) interface and running the error reports for these HCOs to ensure correct data integration and view data metrics. • Conduct data quality control by identifying and troubleshooting data anomalies and emerging issues by extracting data from California’s public health surveillance system for communicable diseases.• Mine data which is provided by over 500 in and out-of-state laboratories and all of California’s healthcare providers.• Provide local health jurisdictions (LHJs) with data models tailored to their needs and requests which provide insights to objectives trying to be met by the LHJ. • Check data sets for completeness, relevance, and validity.• Create and provide documents to LHJs regarding current reporting requirements and step-by-step processes. • Improved state’s data review process for non-HL7 submitters and reduced error tracking time by 50 percent.• Manage California database for all reportable communicable diseases and ensure communication between different platforms is seamless so no information is lost or misinterpreted.• Review submitter data by performing validation checks in a UAT environment upon onboarding to CalREDIE.

• Was lead analyst to integrate and manage the utilization of a new CRM program and ensure communication between all platforms that fed information to the CRM program were smooth.• Created dashboard data visualizations that were present daily to the public health to showcase current trends and statistics of COVID-19 cases, deaths, and hospitalizations.• Was the liaison for the Public Health Department to schools, childcare facilities, and workplaces; providing tailored data models, data interpretations, statistical comparisons, and any other relevant data to aid them in making decisions throughout the pandemic.• Automated data processes and created electronic forms that communicated directly to county’s CRM program to streamline information.• Conducted internal financial audits of grant projects and programs provided to the Imperial County by state and federal organizations.• Provided management with forecast analyses to determine if milestones and objectives will be met.• Conducted internal financial audits of grant projects and programs provided to the Imperial County by state and federal organizations.• Provided management with forecast analyses to determine if milestones and objectives will be met. • Wrote grants based on community needs and obtained over $500,000 in grant funding from various agencies, such as Housing and Urban Development (HUD), Community Development Block Grant (CDBG), Housing and Community Development (HCD), and Economic Development Administration (EDA).• Managed community-related projects and programs ranging from the construction of public safety facilities to tenant-based rental assistance, and subsistence payments.

• Conducted regression and forecasting analyses on client’s website and social media traffic to determine their online presence compared to local competitors.• Created KPI reports for each clients’ business to determine view how their goals are being met and areas that need improvement or bolster.• Wrote tailored content based on web analytics to boost a client’s online visibility.