Vanessa Celis Email & Phone Number

· Supervised and coordinated the placement of minors in need of protective services due to physical and/or sexual abuse, neglect, or exploitation· Prepared social studies on minors and their families which included court recommendations on dependent minors· Acquired a basic knowledge of the Welfare and Institutions Code regarding dependency cases.

· Determined child support by gathering information such as social security records, incarceration records, public assistance records, etc· Effectively utilized case management systems and networks to generate and process case documents· Addressed, and clarified inquiries from the public· Developed an increasing knowledge of child support programs, systems.

· Interviewed individuals, addressed their concerns, and clarified their inquiries while executing record keeping techniques· Knowledgeable in the laws, regulations and procedures governing the administration of public assistance grants andprograms

·Demonstrated adaptability through a hybrid position which entailed being a teller, customer sales and service representative· Processed large amounts of cash and ensured accurate transactions· Introduced and delivered products that met the customer needs

· Researched and compared different products to supply the proper product that met the customers needs· Addressed customer concerns and clarified their inquiries